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Explore the different types of help desk software and find out which one suits type best for your business.
Learn why burnout is prevalent in customer service and the effective ways to avoid burnout according to the support agents.
Customer Service has been around long enough to have its own world of myths…
B2B customer service has self-esteem problems that can hamper your business. But if you play the right move, you can change it.
If you are running a business and do not know what is customer service, then you should read it now to grow your business.
Connecting Fluent Support, a self-hosted WordPress help desk plugin, with HubSpot CRM can streamline…
If you building a customer support team or just want to check what’s missing in your system this is your 101 guide for that.
“Follow-the-sun model” have you ever heard about this revolutionary customer support approach? If you didn’t, you can look into this blog.
The past decade has brought a universal truth: responsive customer service is non-negotiable. Whether…
In this blog, we’ve discussed customer success in detail with some of its best practices and answered some frequently asked questions.
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