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If you are running a business and do not know what is customer service, then you should read it now to grow your business.
Connecting Fluent Support, a self-hosted WordPress help desk plugin, with HubSpot CRM can streamline…
If you building a customer support team or just want to check what’s missing in your system this is your 101 guide for that.
“Follow-the-sun model” have you ever heard about this revolutionary customer support approach? If you didn’t, you can look into this blog.
The past decade has brought a universal truth: responsive customer service is non-negotiable. Whether…
In this blog, we’ve discussed customer success in detail with some of its best practices and answered some frequently asked questions.
Understanding and delivering customer value is where your business truly starts. At the end…
Customer Service Analytics is the ultimate weapon to grow your business exponentially if you know how to use it the right way
Businesses across all industries rely heavily on robust and secure IT infrastructure to ensure…
We’re excited to unveil the latest upgrade to Fluent Support: version 1.7.8! This release…
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