Nishat Shahriyar

Nishat Shahriyar

Product Marketing Lead, (Fluent Forms), Former (Fluent Support)


About

I am a Full Stack Product Marketer by day, a Content Creator by night. My passion is Content Marketing through strategy, content creation and 360-degree customer experience. I love exploring new ideas and meeting new people who are always curious.

Articles

    types of customer support data & How to collect support data

    March 7, 2022

    8 Types of Customer Support Data & How to Collect Them

    Customer support data tells a lot about your business. Here are 8 types of Customer support data and how to collect them.

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    use customer support data for profit

    March 3, 2022

    7 Ways to Make Most of Your Customer Support Data Effectively

    Customer data is the single most valuable thing to a business. Customer support data…

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    customer service channels

    February 25, 2022

    9 Best Customer Service Channels & How to Pick the Right One

    In today’s landscape, customer support channels are changing overnight. Customers now have unlimited freedom…

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    example of bad customer service example

    February 23, 2022

    13 Poor Customer Service Examples and How to Fix Them

    Customer support is the backbone of businesses. Here are 13 bad customer support service examples you should avoid and how to fix them.

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