Black Friday and Cyber Monday - BFCM

November 11, 2022

A Marketers Guide to BFCM in 2024

BFCM is a big opportunity to break into your business and revving up your sales funnel. Follow these and prepare for 2022! 

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Thank_You_For_Your_Patience__When_to_Use__11_Alternative_Phrases

November 1, 2022

Thank You For Your Patience + 10 Alternatives

When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.

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fluent support vs support candy

October 28, 2022

Fluent Support vs. Support Candy: Comparing WordPress Help Desks

In this article, we compare Support Candy with Fluent Support to see which is the best help desk plugin for WordPress

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Knowledge-Base-Examples-That-Get-It-Right

October 25, 2022

7 Brands with the best Knowledge Base

Learn how to build the perfect knowledge base from 7 industry leaders along with best practices for your businesss!

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What-is-the-CRM-process--5-key-steps

October 17, 2022

Steps in the CRM Process

Customer relations management or CRM is a complex process involving multiple steps. Here we discuss what the CRM process is and more!

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Support Tricks to Treat your Customers this Holiday Season

October 6, 2022

Support Tricks to Treat Your Customers this Holiday Season

The spooky season sales rush can get to any support team. Overcome the challenges with the right tools and the mindset.

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the art of customer follow up and delightful customer service

September 27, 2022

The Art of Follow Up in Customer Service

Follow up in customer service is an art form and your agents are the performers. Check out how to follow up in style with every customer.

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WordPress donation plugin review

September 18, 2022

WordPress Payment and Donation plugin review: Paymattic

Reviewing the latest Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WordPress

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Fluent Support vs. Help Scout

September 13, 2022

Fluent Support vs. Help Scout: Comparing WordPress Help Desks

We put a SaaS and a self-hosted help desk to the test. Fluent Support vs. Help Scout tells you all you need and more!

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Gross sales vs. net sales Key differences explained

September 2, 2022

What is Gross and Net sales? [Calcualtions and the differences]

Learn to distinguish Gross and Net sales along with how you can calculate them for accurate business insight.

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