Fluent Support Blog
Increase your customer support ability & boost support agents productivity
Customer Service Communication: Essentials You Need to Know
Learn what customer service communication is, how information flows in…
Fluent Support 2.0: A Complete Redesign for Modern Support Teams
Fluent Support 2.0; it’s a complete transformation of customer support…
50+ Best Canned Response Examples & Templates for Customer Support
Canned responses, also called saved replies or macros, are prewritten…
What Is Contribution Margin? Definition, Formula, and Example
Learn contribution margin, the formula, and why it matters for…
A Look Inside AuthLab Connect 2025
Inside AuthLab Connect 2025, a two day gathering with leadership…
Customer Service Prompting Guide 101 for Support Agents
Customer Service Prompting Guide 101 shows support agents exactly how…
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What Is Contribution Margin? Definition, Formula, and Example
Learn contribution margin, the formula, and why it matters for pricing, break-even, and profit. See clear examples and improvement tips.
The Ideal Customer Profile (ICP) Mistake That’s Costing You Revenue
Build your Ideal Customer Profile and apply the template inside to improve targeting, win rates, and retention.
Introducing FluentCart: A New Era of eCommerce
Discover FluentCart, a powerful WordPress eCommerce plugin with essential tools, growth features, and developer flexibility to build and scale your…
How to Create a Brand Identity? (8-Step Guide)
Your service is your brand. Discover how to create a brand identity that builds trust and loyalty through exceptional customer…
Sneak Peek of FluentCart: A New Era of eCommerce
FluentCart is the new member of WPManageNinja Family and a fresh new of WordPress eCommerce. Here is the first look…
Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like clicking, searching, or buying. Discover how to leverage it for…
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What is the Lifecycle of a Support Ticket?
Understand how a support ticket lifecycle really works, where it…
Customer Experience Insights 2026: How CX Will Shape the Year Ahead
In 2026, customer experience is entering a decisive phase. The…
Fluent Support: 2025 Year In Review
Fluent Support’s 2025 Year in Review: growth to 10,000+ installs,…
4 Best Ticketing System for Small Business
Discover the best ticketing system for small business to keep…
ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations,…
What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses…
ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations,…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
Claude vs ChatGPT: Which AI is Best For Each Use Case in 2026
For everyday personal assistance and research, choose ChatGPT-5 -5 and…
What is the difference between a hot call and a cold call?
The main difference between a hot call and a cold…
Gemini vs ChatGPT 5: Which AI is Better in 2026?
While Gemini has stronger research and technical accuracy, ChatGPT helps…
25+ Other Search Engine Alternatives to Use Instead of Google
Explore the top search engines that redefine how you find…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
