Fluent Support Blog
Increase your customer support ability & boost support agents productivity
Freshdesk Is Ending Its Free Version: What’s Next?
Freshdesk has started emailing users, notifying it’s Free Plan is…
Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like…
The Future of Affiliate Management is Here: FluentAffiliate
FluentAffiliate is a “complete solution” affiliate marketing that not only…
Business Development Representative (BDR): Explained
A Business Development Representative (BDR) finds leads, starts real conversations,…
Gemini vs ChatGPT: Which AI is Better in 2025?
While Gemini has stronger research and technical accuracy, ChatGPT helps…
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Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like clicking, searching, or buying. Discover how to leverage it for…
Business Development Representative (BDR): Explained
A Business Development Representative (BDR) finds leads, starts real conversations, and fuels sales. Learn more inside.
What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
Best WooCommerce plugins for your eCommerce Store in 2025!
Running an eCommerce store can be challenging, but the right tools can help simplify tasks, enhance customer experience, and increase…
Top 5 Shopify Competitors for Different Business Models 2025
Learn about five Shopify competitors based on features and price to scale different business models for future growth.
Mastering eCommerce With WordPress: Launching Your Store as a Legal Business
Did you know that WordPress powers nearly half of all websites on the internet? That’s right — 43.4 percent of websites…

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How to Build a Successful Customer Engagement Center
Customer engagement center (CEC) is a subset of CRM software…
How One Company Resolved Over 100K Tickets Using Fluent Support
Learn how one company resolved over 100K support tickets using…
How to Answer “What Does Customer Service Mean to You?”
Learn how to effectively answer the “What Does Customer Service…
Customer Service Email Subject Lines for St. Patrick’s Day Rush
Learn how to create compelling email subject lines for customer…
Valentine’s Day Customer Appreciation – 5 Simple Ideas [2025]
Use these 5 Valentine’s Day customer appreciation ideas to show…
25+ Other Search Engine Alternatives to Use Instead of Google
Explore the top search engines that redefine how you find…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…
4 Types of Help Desk Software: Which One to Pick?
Explore the different types of help desk software and find…
5 Intercom Alternatives for Exceptional Customer Support
If you’re exploring Intercom alternatives, this blog is a must-read…
Gmail Alternatives: 3 Best Alternatives to Gmail in 2025
If you’re searching for Gmail alternatives, you can invest your…
Customer Service vs Customer Experience: 5 Key Differences
Customer service vs customer experience—is there any notable difference? Or…