Fluent Support Blog
Increase your customer support ability & boost support agents productivity
Forward Customer Emails to Helpdesk by Converting into Tickets
Forward customer emails directly to your helpdesk by automatically converting…
8 Practical Benefits of AI in Customer Service
The benefits of AI in customer service go beyond speed…
11 Epic FAQ Templates and How to Create One of Your Own
11 epic FAQ templates to inspire your design. Follow our…
Fluent Support 1.9.2: Workflow Automation Upgrades, Improvements, and Bug Fixes
Fluent Support 1.9.2 introduces the Add Product on workflow action,…
How to Create a Brand Identity? (8-Step Guide)
Your service is your brand. Discover how to create a…
How to Forward an Email: A Professional’s Guide
Email forwarding means sending a received email to one or…
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How to Create a Brand Identity? (8-Step Guide)
Your service is your brand. Discover how to create a brand identity that builds trust and loyalty through exceptional customer…
Sneak Peek of FluentCart: A New Era of eCommerce
FluentCart is the new member of WPManageNinja Family and a fresh new of WordPress eCommerce. Here is the first look…
Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like clicking, searching, or buying. Discover how to leverage it for…
Business Development Representative (BDR): Explained
A Business Development Representative (BDR) finds leads, starts real conversations, and fuels sales. Learn more inside.
What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
Best WooCommerce plugins for your eCommerce Store in 2025!
Running an eCommerce store can be challenging, but the right tools can help simplify tasks, enhance customer experience, and increase…
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11 Epic FAQ Templates and How to Create One of Your Own
11 epic FAQ templates to inspire your design. Follow our…
Defining Customer Service in 2025
Customer service is the help or support a company provides…
Stop Saying “Sorry for the Inconvenience” to Customers
Stop saying “Sorry for the Inconvenience.” Learn why it fails…
Reviewing 100K+ Tickets Reveals Top Email Endings That Increase CSAT by 47%
A good email closing provides a personalized and customer-centric ending…
How to Build a Successful Customer Engagement Center
Customer engagement center (CEC) is a subset of CRM software…
How One Company Resolved Over 100K Tickets Using Fluent Support
Learn how one company resolved over 100K support tickets using…
What is the difference between a hot call and a cold call?
The main difference between a hot call and a cold…
Gemini vs ChatGPT 5: Which AI is Better in 2025?
While Gemini has stronger research and technical accuracy, ChatGPT helps…
25+ Other Search Engine Alternatives to Use Instead of Google
Explore the top search engines that redefine how you find…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…
4 Types of Help Desk Software: Which One to Pick?
Explore the different types of help desk software and find…
5 Intercom Alternatives for Exceptional Customer Support
If you’re exploring Intercom alternatives, this blog is a must-read…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
