11 Customer Retention Strategies for 2022

11 Customer Retention Strategies for 2022

Holding & nurturing existing customers is easier than acquiring new ones. Customer retention is the cheapest way to increase business revenue. You can increase your customer retention rate by following strategies that work and walking the path of other companies’ examples. Businesses invest a lot to attract customers through various marketing strategies. But retaining customers…

11 Ecommerce Customer Service Best Practices You Should Follow

11 Ecommerce Customer Service Best Practices You Should Follow

In this digital era, everything we do is now one click away. When we want to buy anything, we search it online. Instant gratification is a part of our life now. Ecommerce is part of our daily activities. The global online market cap is $4 trillion and it’s growing fast! Ecommerce customer service plays a…

17 Email Etiquettes Rules & Tips for Professional Communication

17 Email Etiquettes Rules & Tips for Professional Communication

Email is the oldest digital communication tool used today. There are 4 billion daily email users, expected to increase to 4.6 billion by 2025. 306 billion emails are sent per day around the world every day. Now you can imagine how big email is. People still use emails for professional communication in this social media…

What is Feature Benefit Selling and How to Use it

What is Feature Benefit Selling and How to Use it

“What customer problems are you going to solve?” Before spending money on marketing, every business owner should ask this question themselves.  Most people are not interested in how cool a product is or its unique features; the only thing that matters is how they can benefit from your product. What problem can it solve for…

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