Improve customer support efficiency and boost agent productivity effortlessly
Here are a few tricks on how to deliver bad news in a positive way with a sample. With these, you can build a better customer experience.
Word-of-mouth marketing is the best form of marketing that keeps people talking about your…
We discussed here what a support ticket escalation is and how to do it in the right way for a faster resolution.
Explore how businesses measure and leverage the ‘Customer Health Score’ to predict customer loyalty and retention.
How do you motivate your team of customer support agents? If you are looking for some ideas about it, then read this article.
CRM softwares are the backbone of modern businesses. Check out the these trends that are dictating the emergence of CRM Development.
On the journey to becoming the best WordPress helpdesk plugin 2023 has been a crucial year for Fluent Support.
Tired of assigning tickets manually to agents one by one? Use automated ticket routing to boost productivity.
Merry Christmas vs. Happy Holidays: Christmas greetings have become a nightmare for businesses trying to navigate the cultural landscape!
Adding code snippets using Fluent Snippets is the safest and lightest way without making any fuss in the database.
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