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Customer service knowledge management is about organizing and using the organization’s knowledge in a way that empowers agents and customers.
For small businesses, customer service is the key to building strong, loyal relationships and…
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In this comprehensive blog, we’ve discussed about Issue Tracking System and how does it actually work. Wanna explore the topic? Read now!
Take a look into the journey of the market leading customer support plugin on WordPress and learn what’s next for Fluent Support!
Customer relations isn’t just a buzzword; it’s the backbone of successful businesses. Despite its…
Compared all the features of both version control platforms and will help you to figure which one to choose on GitLab vs GitHub.
Now WPManageNinja is going to make your community engagement simple with the community plugin, FluentCommunity.
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track user behavior.
Communities are difficult to grow and even harder to manage. However, these days they…
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