Md. Sajid Sadman

Md. Sajid Sadman

Digital Marketer


About

Hi, I’m Sajid Sadman, a digital marketer specializing in customer service and user experience. With a passion for content writing, I create engaging and impactful content to enhance user satisfaction.

Articles

    Follow-the-Sun Model

    June 3, 2024

    Follow-the-Sun Model for Round-the-Clock Customer Support

    “Follow-the-sun model” have you ever heard about this revolutionary customer support approach? If you didn’t, you can look into this blog.

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    customer service vs customer experience

    May 20, 2024

    Customer Service vs Customer Experience: 5 Key Differences

    Customer service vs customer experience—is there any notable difference? Or are both the same…

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    WordPress Slider Plugin

    March 31, 2024

    Use WordPress Slider Plugin to Make Your Website Captivating

    Presenting you with in-depth content on the WordPress slider plugin. Give it a read to learn how to deal with it and choose your best one.

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    How to negotiate with customers.

    March 5, 2024

    How to Negotiate with Customers: Know 5 Effective Strategies

    Negotiation is an art. If you want to shine as a negotiator, following our five strategies will help you make a perfect decision. Read now!

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    Women-in-Leadership_-5-CX-Experts-You-Should-Follow-in-2024

    February 16, 2024

    Women in Leadership: 5 CX Experts You Should Follow in 2026

    Honoring this International Women’s Day, we have featured 5 women leaders in CX who are leading in the field. Read this blog to learn more.

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    Google PageSpeed Insights

    February 7, 2024

    Google PageSpeed Insights: A Beginner’s Guide

    Check out this blog to get a clear grasp on Google PageSpeed Insights. Whether you are a beginner or an intermediate, this blog will help you.

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    Customer Service Goals

    January 30, 2024

    Customer Service Goals: Drive Result in 2025 (with Examples)

    Are you planning on setting customer service goals? Read this blog to gain insights and start the process according to our suggestions.

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    Mean Time to Resolution (MTTR)

    January 14, 2024

    What is Mean Time to Resolution (MTTR)? Explore It Here

    Tired of support delays? Slash resolution times with MTTR insights. Read this article now for a quicker, smoother experience!

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    word of mouth marketing

    December 30, 2023

    What is Word-of-mouth Marketing? Know the Benefits

    Word-of-mouth marketing is the best form of marketing that keeps people talking about your…

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    How do you motivate your team of customer support agent

    December 25, 2023

    How Do You Motivate Your Team of Customer Support Agents?

    How do you motivate your team of customer support agents? If you are looking for some ideas about it, then read this article.

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    First Response Time (FRT)

    December 18, 2023

    Meaning of First Response Time (FRT): Calculate and Improve It

    Either improve your first response time (FRT) or reduce customer satisfaction. Don’t you know the meaning of FRT or anything else? Read now!

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    Consumer Behavior

    September 17, 2023

    Fundamentals of Consumer Behavior: Boost Your Sales in 2025

    Modify your business strategy according to consumer behavior. Read this article to better understand your consumers’ buying habits.

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    Best Woocommerce Customer Support Plugins

    August 12, 2023

    Top 3 WooCommerce Customer Support Plugins in 2025

    Presenting the top 3 WooCommerce customer support plugins for your support ticketing system. Follow the blog and pick any of them.

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    how does helpdesk management system work

    July 31, 2023

    What is Help Desk Management System and How Does It Work?

    A help desk management system helps you ensure stellar customer support. In this blog, we let you know about it and how it works.

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    build customer loyalty (Fluent support)

    July 16, 2023

    Build Customer Loyalty: Know the Importance and Build it

    Build customer loyalty in your business for the long-term success of your business. Follow the blog if you want to increase loyal customers.

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    customer-centric marketing strategy

    June 29, 2023

    5 Tips to Develop Customer-Centric Marketing Strategy in 2025

    Looking for suggestions to develop customer-centric marketing strategy? In this blog we shared 5 tips to develop the strategy. Try it out

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    customer feedback loop

    June 15, 2023

    Customer Feedback Loop: Key Benefits and 4 Stages to Create It

    Know about the key benefits and best practices to create a perfect customer feedback loop. Make sure to implement it in your business.

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    what is consumer law

    June 7, 2023

    Consumer Law: The Safeguard of a Customer’s Right

    Do you know that there are several laws to protect you when you make…

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    what is customer sentiment

    May 28, 2023

    Fundamentals of Customer Sentiment: Must Follow Business Strategy in 2025

    Want to know about the fundamentals of customer sentiment and customer sentiment analysis? Learn to get the most out of your business.

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    best customer service books

    May 26, 2023

    5 Best Customer Service Books You Must Read in 2025

    Here are the 5 best customer service books for employees. Read and implement the strategies to skyrocket your customer service.

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