invest

June 3, 2022

What is Customer Acquisition Cost and Why it Matters?

Customer acquisition cost or CAC is a business metric similar to churn rate and…

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Step-By-Step Guide How to Handle Customer Complaints

May 27, 2022

Resolving Customer Complaints: Guide with Examples

Resolving customer complaints is an opportunity for your business to build trust and show reliability. Check out 7 ways to resolve complaints

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how to do customer profiling

May 21, 2022

Customer Profiling in 3 Simple Steps

People come in all shapes and sizes. So how can all your customers be…

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what is email piping and why

May 17, 2022

What is Email Piping and Why?

Emails are one of the core channels for support teams. Check out how email piping can make your support team even more effcient.

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9 Tips to Make a Website Customers Love

May 13, 2022

10 Tips to Make a Website Customers Love

Your website is where your business lives, follow these tips to make a website customers love and you can be proud of.

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Types of Customers

May 11, 2022

Different Types of Customers for any Business

No two customers are alike. That’s a fact. No matter what the business you…

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what is proactive customer support

April 28, 2022

What is Proactive Customer Support?

Find out everything you need to know about Proactive Customer Support and how you can apply it for better customer experience.

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customer service automation

April 12, 2022

Customer Support: Help Desk Automation

Like most parts of modern businesses, customer support relies heavily on automation. Customer support…

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Fluent Support

April 4, 2022

“Happy to Help” and 5 alternatives!

In between Hollywood and your day-to-day social interactions, one thing is common. Cliches are…

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How to reduce customer support costs-01

March 24, 2022

How to Reduce Customer Support Costs

Customer support is arguably one of the most intensive aspects of a business. Especially…

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