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Customer relations management or CRM is a complex process involving multiple steps. Here we discuss what the CRM process is and more!
The spooky season sales rush can get to any support team. Overcome the challenges with the right tools and the mindset.
Learn to distinguish Gross and Net sales along with how you can calculate them for accurate business insight.
The “trend” right now is going the extra mile for the customers. When you…
Donations are the lifeblood of a non-profit business. Get data analytics for non-profits with Google Analytics and more.
The only thing changing faster than business strategies are the customer expectations that drive…
Losing customers? Do not know what to do? Follow these 11 customer retention strategies to retain your existing customers and boost profit!
Ever wonder why some customers come back to your business again and again? Why…
Struggling with customer satisfaction with your ecommerce store? Follow these best practice of ecommerce customer service and increase sales!
Resolving customer complaints is an opportunity for your business to build trust and show reliability. Check out 7 ways to resolve complaints
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