Fluent Support vs Competitors

Outperforming the competition with powerful features, simplicity, and cost-efficiency for your customer support.

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how fluent support stands with others - fluent support vs other helpdesk plugins

How Fluent Support outshines other helpdesk solutions

Automate, generate reports, and scale effortlessly with advanced features and AI power, leaving others behind.

fluent support vs js helpdesk

Fluent Support VS JS Help Desk

Fluent Support sets a higher standard with advanced automation, flexibility, and seamless scalability. Find out what more we offer than JS Help Desk for modern customer support needs.

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Fluent Support vs. Freshdesk

Fluent Support offers room to grow with fast, efficient features, unlike Freshdesk’s (SaaS) static enterprise focus. Learn how it fits growing businesses better.

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fluent support vs freshdesk
fluent support vs support candy

Fluent Support vs. Support Candy

Learn how Fluent Support delivers hassle-free, AI-powered features, scalable solutions, and seamless integrations. Unlike SupportCandy, it gives businesses more efficiency without the extra add-ons.

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Compare the features. Prioritize satisfaction.

Fluent Support brings all the essential features in one pack to make your support system more customer-focused.

Awesome SupportSupport CandyFluent SupportZendesk (SaaS)HelpScout (SaaS)
Unlimited Tickets
Unlimited Users
Unlimited Agents
Unlimited Products
Premium Add- OnsPremium Add- OnsEmail Piping
Premium Add- OnsPremium Add- OnsAdvanced Reporting
Premium Add- OnsCanned Responses
Premium Add- OnsPremium Add- OnsInternal Notes
Premium Add- OnsAutomation
73Integrations (20+)1000+100+
Premium OnlyPremium OnlyPriority SupportPremium OnlyPremium Only

Fluent Support vs. Help Scout

Fluent Support, a self-hosted solution, offers more control, and cost-efficiency compared to Help Scout (SaaS). Also, learn how it simplifies customer support with powerful features, seamless integrations, and room for growth.

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fs vs helpscout
Awesome Support vs. FS

Fluent Support vs.

Awesome Support

See how Fluent Support outperforms Awesome Support with faster performance, deeper integrations, and flexibility for online shops, agencies, and more. See how it simplifies customer support with no complex pricing or premium add-ons—all within the package.

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Hear it from those
who matter the most
–our customers

Thousands of teams rely on Fluent Support, and they love to talk about us. Here are just a few, in their own words.

Write a review Read our reviews

“Great product from highest quality products developer”

DSC_3045_Original 2 (1) (1)

lesliex

Fluent Support is great. If you use Fluent Forms and Fluent CRM like me, then this is the obvious choice.
This is quite new plugin so I am sure will be grow in the funcionalities in the future.
I am old WordPress user and from my perpective I have trust only small range of WordPress devs.
WP Manage Ninja team is one of the best for me.
Their products always have highest code quality. Their products are fast and stable – never had any issue with it on production sites.
Keep the high level guys!

“BEST SUPPORT PLUGIN”

DSC_3045_Original 2 (1) (1)

djvabe

FluentSupport is the ultimate tool for streamlining customer support in the most efficient and user-friendly way possible. Whether you’re dealing with a handful of tickets or hundreds, FluentSupport makes it easy to manage, track, and resolve every customer inquiry. Its intuitive interface allows for smooth communication with your clients, while its powerful features—like custom ticket fields, conditional logic, and seamless integrations with other tools—ensure you never miss an important request. It’s more than just a support system; it’s a vital extension of your business that enhances client satisfaction, boosts productivity, and simplifies your workflow. Every support team needs this tool to stay ahead and deliver exceptional service, and FluentSupport brings this vision to life with style and efficiency.

“Perfect”

DSC_3045_Original 2 (1) (1)

sufiankaki

I wanted to use Fluent Support to capture the user’s concerns as tickets and have my team review it as any other ticketing system, but wordpress based and cost effective. The ticket creation form seemed to be limiting the user experience so I used Fluent Forms and integrated it with Fluent Support. I needed some support while doing this and the team was very helpful. Looking forward to use more of their products in my workflow 🙂

Great plugin and outstanding support

DSC_3045_Original 2 (1) (1)

thebigbanik

Fluent support is the best helpdesk plugin I have used. I have tried so many in the past but Fluent is so simple to use, very powerfull though. Despite the fact that I used the free version, the DevTeam managed to find out the solution to an issue I had with the greek characters. They investigated the problem for over 2 days and they did find what was the problem. It turned out that I hadn’t enabled a setting in the plugin but as I mentioned, even with the free version they gave me the solution. For simple support functionality is the best plugin. I suppose that the premium version will do so much more if it is needed. Great great plugin.

“Look no further… “

DSC_3045_Original 2 (1) (1)

dannrcm

Fluent support has allowed our business to be far more organised without having to delve outside of our WordPress Ecosystem. We purchased a lifetime license without hesitation when it was released and have not looked back since!
When it comes to solutions the team at WP Ninja keeps on developing outstanding products. They canvas the competition and simply produce something that is far superior, cost-effective, and constantly evolving. They listen to their customer and implement the features we ask for (within reason of course).
Keep up the amazing work!

Reasonable Price. Without Complexities.

Budget-friendly helpdesk solution perfect for small businesses and agencies.

Single Site License

$129

$103

/yr

1-domain license

Billed annually*

10-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy now
Best Value

Agency License

$249

$199

/yr

5-domain license

Billed annually*

50-business-email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now

50 Sites License

$399

$319

/yr

50-domain license

Billed annually*

500-business email piping

Unlimited email parsing

1-year plugin update

1-year priority support

Buy Now
*All payment transactions are handled by WPManageNinja
See all Features

Every Fluent Support Pro plans includes

Ticket management

  • Filter and sort
  • Advanced search
  • File sharing
  • Unlimited tickets
  • Ticket tags
  • Custom priorities
  • Email inbox
  • Ticket bookmark
  • Merge tickets
  • Collision detection
  • Draft mode
  • Auto draft save
  • Silent close
  • Saved replies
  • Delay tracking
  • Email CC
  • Advanced search save
  • Unlimited agents

User experience & accessibility

  • Custom fields
  • Custom registration fields
  • Custom portal
  • Mobile responsive
  • Gutenberg block editor
  • Unlimited attachment

Communication & support

  • Email notifications
  • Agent signature
  • Premium support

Agent productivity

  • AI-powered
  • Agent management
  • Ticket handover
  • Dynamic shortcode
  • Internal notes
  • Auto agent assign
  • Ticket auto close
  • Keyboard shortcuts

Analytics & reporting

  • Team performance
  • Individual reports
  • Daily activity trends
  • Dashboard widgets
  • Activity logs
  • AI activity log
  • Agent time tracking

Automation & power usage

  • Workflows
  • Rest API
  • Incoming webhook
  • Integrations (20+)

Security & compliance

  • Email verification
  • Two-factor authentication

You’ve got questions. We’ve got answers.

Here are some of the most common questions we receive. If you do not find what you need, check our documentation or contact us.

Fluent Support is ideal for businesses of all sizes, from small startups to large enterprises, that want to provide fast, efficient, and personalized customer support. It’s perfect for companies looking to manage customer inquiries directly within their WordPress dashboard without the hassle of complex setups.

If you value speed, ease of use, and seamless integration with your existing tools, Fluent Support is a great choice for any business aiming to elevate their customer service experience.

No, you don’t need any coding skills to use Fluent Support. You can install and setup Fluent Support just like any other WordPress plugin. With just a few clicks, you can setup and deploy your own support portal in five minutes!

You can use Fluent Support on your client sites by purchasing a 5 sites or 50 sites annual license. Fluent Support can serve your clients in many ways.

  • It’s easy to set up
  • Your client controls all user’s data in his/her servers
  • No limits on users or support agents!
  • No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20% referral bonus using our affiliate program.

Absolutely not! We made sure the plugin will not affect your site’s performance. We used a cutting-edge JavaScript framework, this single-page application was built to ensure speed and reduce loading time.

OpenAI in Fluent Support boosts First Response Time (FRT) and agent productivity by handling repetitive tasks like summarizing messages and analyzing tone. Also, it can generate accurate responses and streamline workflows. So, the features allow agents to focus on solving more complicated problems and providing better support.

Support to Superheroes

Transform your support agents into superheroes with the most affordable WordPress Support plugin.

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