Improve customer support efficiency and boost agent productivity effortlessly
Want to grow your business with sustainability? Then you need to understand customer behavior models to make a customer-centric business.
Support agents should always be at their best. To be like that, we have seven tools to improve agent productivity.
Fluent Support 1.7.4: customizable block editor for customer portal, additional sign-up field, assign agent permission, and a few bug fixes
In today’s blog, we’ll be helping you tackle these spooky customer service stats step-by-step, with a dash of Halloween sorcery.
It’s time WPManageNinja gave you the power to manage your schedules with efficiency and style. Explore FluentBooking today!
Here, we’ll explore 13 customer experience KPIs to enhance the overall customer experience and turn your customers into loyal fans.
Day by day, technology is evolving and making regular tasks simpler. But is it going to affect the future of customer service?
Modify your business strategy according to consumer behavior. Read this article to better understand your consumers’ buying habits.
If your inbox is not organized, then it can be chaos. So, here are a few email management best practices at work.
Do you know that sales support is essential for your business’s survival? Here, you will get the answer: what is sales support?
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