Women-in-Leadership_-5-CX-Experts-You-Should-Follow-in-2024

February 16, 2024

Women in Leadership: 5 CX Experts You Should Follow in 2025

Honoring this International Women’s Day, we have featured 5 women leaders in CX who are leading in the field. Read this blog to learn more.

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Google PageSpeed Insights

February 7, 2024

Google PageSpeed Insights: A Beginner’s Guide

Check out this blog to get a clear grasp on Google PageSpeed Insights. Whether you are a beginner or an intermediate, this blog will help you.

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Customer Service Goals

January 30, 2024

Customer Service Goals: Drive Result in 2025 (with Examples)

Are you planning on setting customer service goals? Read this blog to gain insights and start the process according to our suggestions.

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Mean Time to Resolution (MTTR)

January 14, 2024

What is Mean Time to Resolution (MTTR)? Explore It Here

Tired of support delays? Slash resolution times with MTTR insights. Read this article now for a quicker, smoother experience!

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word of mouth marketing

December 30, 2023

What is Word-of-mouth Marketing? Know the Benefits

Word-of-mouth marketing is the best form of marketing that keeps people talking about your…

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How do you motivate your team of customer support agent

December 25, 2023

How Do You Motivate Your Team of Customer Support Agents?

How do you motivate your team of customer support agents? If you are looking for some ideas about it, then read this article.

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First Response Time (FRT)

December 18, 2023

Meaning of First Response Time (FRT): Calculate and Improve It

Either improve your first response time (FRT) or reduce customer satisfaction. Don’t you know the meaning of FRT or anything else? Read now!

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Consumer Behavior

September 17, 2023

Fundamentals of Consumer Behavior: Boost Your Sales in 2025

Modify your business strategy according to consumer behavior. Read this article to better understand your consumers’ buying habits.

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Best Woocommerce Customer Support Plugins

August 12, 2023

Top 3 WooCommerce Customer Support Plugins in 2025

Presenting the top 3 WooCommerce customer support plugins for your support ticketing system. Follow the blog and pick any of them.

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