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Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
How To Deliver Bad News In A Positive Way To Customers
Here are a few tricks on how to deliver bad news in
January 10, 2024
What is Word-of-mouth Marketing? Know the Benefits
Word-of-mouth marketing is the best form of marketing that keeps people talking
December 30, 2023
What Is Ticket Escalation, And What Are The Rules For It?
We discussed here what a support ticket escalation is and how to
December 28, 2023
What is Customer Health Score? Learn How to Measure It
Explore how businesses measure and leverage the ‘Customer Health Score’ to predict
December 26, 2023
How Do You Motivate Your Team of Customer Support Agents?
How do you motivate your team of customer support agents? If you
December 25, 2023
The Future of CRM Development: What You Need to Know
CRM softwares are the backbone of modern businesses. Check out the these
December 23, 2023
Fluent Support: 2023 in a nutshell!
On the journey to becoming the best WordPress helpdesk plugin 2023 has
December 22, 2023
Automated Ticket Routing: For Better And Faster Customer Support
Tired of assigning tickets manually to agents one by one? Use automated
December 21, 2023
Happy Holidays vs. Merry Christmas: To Greet or Not to Greet!
Merry Christmas vs. Happy Holidays: Christmas greetings have become a nightmare for
December 20, 2023
Fluent Snippets: Fastest And Most Secure Way To Add Code Snippets In WordPress
Adding code snippets using Fluent Snippets is the safest and lightest way
December 19, 2023
Meaning of First Response Time (FRT): Calculate and Improve It
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t
December 18, 2023
Repeat Customer Rate: Generate 3X More Revenue
Let’s take a quick dive into Repeat Customer Rate, and find out
December 17, 2023
Fluent Support 1.7.7: Satisfaction Rating, Draft Saving, CRM action and more
Fluent Support latest version is out! Get the inside scoop on what
December 15, 2023
A Guide To Creating Customer Service Videos
When it comes to creating customer service videos, it’s not just about
December 12, 2023
Revenue vs. Sales: What’s the Difference?
Learn the difference between Revenue vs. Sales so you know exactly how
December 4, 2023
How To Create Gmail Canned Response
If you are not using the email template in your workplace, then
November 30, 2023
7 Things Customers Hate While Seeking Help: Try Avoiding Them
Here, we will discuss the 7 things customers hate while seeking help
November 28, 2023
2 years of Fluent Support
Take a look into the journey of the fastest growing customer support
November 20, 2023
Customer Behavior Models And How Businesses Are Influenced By These
Want to grow your business with sustainability? Then you need to understand
November 15, 2023
7 Best Tools To Improve Agent Productivity
Support agents should always be at their best. To be like that,
November 6, 2023
Fluent Support 1.7.4: Customizable Block Editor for Customer Portal, Additional Sign-Up Field, and More!
Fluent Support 1.7.4: customizable block editor for customer portal, additional sign-up field,
October 31, 2023