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Help tickets cool off this summer - Flat 30% Discount on Fluent Support.
Help tickets cool off this summer - Flat 30% Discount on Fluent Support.
Women in Leadership: 5 CX Experts You Should Follow in 2026
Honoring this International Women’s Day, we have featured 5 women leaders in
February 16, 2024
White Label WordPress Support Strategies for Agencies
Delve into the world of White Label WordPress support strategies tailored for
February 9, 2024
Google PageSpeed Insights: A Beginner’s Guide
Check out this blog to get a clear grasp on Google PageSpeed
February 7, 2024
A Guide To phpMyAdmin Installation On Any Operating System
Know what the phpMyAdmin installation process is on any operating system and
February 3, 2024
Customer Support on Twitter (how to make it work)
The social revolution has brought customers closer to brands than ever before.
February 1, 2024
Pages Per Visit (PPV) – A Simple Guide
Wondering what’s a good benchmark for user engagement on your website? Let’s
January 30, 2024
Customer Service Goals: Drive Result in 2025 (with Examples)
Are you planning on setting customer service goals? Read this blog to
January 30, 2024
Customer Acquisition Strategies for 2025
Customer acquisition sounds very fancy when you hear it come from sales
January 26, 2024
20 Best Customer Service Tips for Small Business
Elevate your service game with customer service tips and set your business
January 25, 2024
5 Under-rated Tips for Effective Project Discovery Workshops
In this article, we delve into the essence of project discovery workshops
January 16, 2024
What is Mean Time to Resolution (MTTR)? Explore It Here
Tired of support delays? Slash resolution times with MTTR insights. Read this
January 14, 2024
What is Word-of-mouth Marketing? Know the Benefits
Word-of-mouth marketing is the best form of marketing that keeps people talking
December 30, 2023
What Is Ticket Escalation, And What Are The Rules For It?
We discussed here what a support ticket escalation is and how to
December 28, 2023
What is Customer Health Score? Learn How to Measure It
Explore how businesses measure and leverage the ‘Customer Health Score’ to predict
December 26, 2023
How Do You Motivate Your Team of Customer Support Agents?
How do you motivate your team of customer support agents? If you
December 25, 2023
The Future of CRM Development: What You Need to Know
CRM softwares are the backbone of modern businesses. Check out the these
December 23, 2023
Fluent Support: 2023 in a nutshell!
On the journey to becoming the best WordPress helpdesk plugin 2023 has
December 22, 2023
Automated Ticket Routing: For Better And Faster Customer Support
Tired of assigning tickets manually to agents one by one? Use automated
December 21, 2023
Happy Holidays vs. Merry Christmas: To Greet or Not to Greet!
Merry Christmas vs. Happy Holidays: Christmas greetings have become a nightmare for
December 20, 2023
Fluent Snippets: Fastest And Most Secure Way To Add Code Snippets In WordPress
Adding code snippets using Fluent Snippets is the safest and lightest way
December 19, 2023
Meaning of First Response Time (FRT): Calculate and Improve It
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t
December 18, 2023