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Improve customer support efficiency and boost agent productivity effortlessly
Fluent Support 1.7.3: Improved Workflow and Reporting, Enhanced Activity, Bug Fixes, and More!
Let’s delve into Fluent Support 1.7.3, a release brimming with sought-after features,
August 23, 2023
25 Customer Service Interview Questions And Answers
You will face these 10 commonly asked customer service interview questions: Let’s
August 23, 2023
Customer Acquisition Strategy for Startups
Everything from startup growth to sustainability depends on how good you’re at
August 22, 2023
Top 3 WooCommerce Customer Support Plugins in 2026
Presenting the top 3 WooCommerce customer support plugins for your support ticketing
August 12, 2023
Big Data Analytics to Improve Customer Experience
To rule and sustain in a competitive market, big companies use data
August 1, 2023
What is Help Desk Management System and How Does It Work?
A help desk management system helps you ensure stellar customer support. In
July 31, 2023
How to Hire & Onboard for Customer Service – 100% Proven Strategies
Here, we’ll guide you to understand the process, find, assess, and hire
July 19, 2023
6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable
July 18, 2023
Build Customer Loyalty: Know the Importance and Build it
Build customer loyalty in your business for the long-term success of your
July 16, 2023
Fluent Support 1.7.0: Email CC, Zendesk Migrator, Third-Party File Upload, and Bug Fixes!
Introducing Fluent Support v. 1.7.0! This time again we’re back with a
July 14, 2023
What is Customer Perception, and Why is it Important?
If you fail to understand the customer perception regarding your brand or
July 6, 2023
How To Become A Tech Support Specialist
If you enjoy problem solving and helping others, then being a tech
July 2, 2023
5 Tips to Develop Customer-Centric Marketing Strategy in 2025
Looking for suggestions to develop customer-centric marketing strategy? In this blog we
June 29, 2023
Cross-Selling VS Upselling: A Simple Guide
Discover the power of cross-selling vs upselling strategies. Learn definitions, effective techniques,
June 21, 2023
How To Create A Ideal UX Survey to Ensure Best Customer Experience
An ideal UX survey will tell you if your customers are happy
June 17, 2023
Customer Feedback Loop: Key Benefits and 4 Stages to Create It
Know about the key benefits and best practices to create a perfect
June 15, 2023
What is Net Promoter Score? Your Ultimate Guide to NPS
A comprehensive guide on Net Promoter Score (NPS). Learn its benefits, strategies,
June 13, 2023
11 Ultimate Helpdesk Plugins for WordPress for Customer Support
To improve your customer experience and get that 5-star rating, try these
June 13, 2023
Consumer Law: The Safeguard of a Customer’s Right
Do you know that there are several laws to protect you when
June 7, 2023
Customer Relationships, A Mantra To Grow Sustainable Customer Base
If you want to grow sustainably and KEEP your customers. Then start
May 29, 2023
Fundamentals of Customer Sentiment: Must Follow Business Strategy in 2026
Want to know about the fundamentals of customer sentiment and customer sentiment
May 28, 2023