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Improve customer support efficiency and boost agent productivity effortlessly
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
What even is a Customer Support Ticket?
Everything you need to know about customer support ticket and ticketing systems
December 16, 2022
Customer Advocacy: Meaning, Examples, Strategies, Framework
Here, we’ll be exploring customer advocacy and why & how businesses must
December 15, 2022
Customer Segmentation Models: How to Create and Use them
Customer segmentation models allow sorting, managing, and characterizing customers into easily identifiable
December 14, 2022
7 Best Awesome Support Alternatives to Choose as a Helpdesk Plugin
Here, we will show you some of the most popular Awesome Support
December 12, 2022
How to Handle Holiday Time Customer Service on Christmas Rush
The Christmas holiday season arrived and with the pressure of outstanding customer
December 10, 2022
Deadly Sins of Customer Support Small Businesses Should Avoid
Customer support can serve small businesses well when it’s not part of
December 9, 2022
What is Hybrid IT Support? Will it be a Good Option for Your Business?
Following the COVID-19 outbreak, the state of the global economy and health
December 8, 2022
WordPress Helpdesk Comparison: Fluent Support VS JS HelpDesk
Looking for JS Helpdesk alternative? Check out this Fluent Support VS JS
December 7, 2022
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate
December 6, 2022
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs
December 2, 2022
8 Simple Steps to Improve the Customer Experience (CX) on Your Website
In this blog, we’ll walk you through the 8 simple steps that
November 30, 2022
8 Customer Service Objectives Small Business Should Follow
Need help determining your business customer service objectives? Or don’t know how
November 29, 2022
6 B2B companies with the Best Customer Experience
Here are the top 6 companies that redefined customer experience in B2B
November 28, 2022
Fluent Support 1.6.7: JS Help Desk & Help Scout Migration, Dynamic Dashboard & More Bug Fixes!
Looking for an alternative for Help Scout & JS Helpdesk? Checkout Fluent
November 24, 2022
IaaS vs PaaS vs SaaS: Differences, Pros, Cons, Examples, Uses Cases
In this blog, we’ll clarify to you IaaS vs PaaS vs SaaS,
November 23, 2022
How to Make Product Improvement + Examples
Check out the complete guide to Product improvement. Crucial for any business
November 20, 2022
Outsourced Technical Support VS In-House Technical Support
Here, we will closely examine whether it’s truly better to keep an
November 18, 2022
Celebrating the 1st year of Fluent Support
A year spent with Fluent Support, the fast and robust answer to
November 17, 2022
A Marketers Guide to BFCM in 2025
BFCM is a big opportunity to break into your business and revving
November 11, 2022
What is a Service Level Agreement? SLA Benefits with Components & Metrics Examples
Here, we will be explaining Service Level Agreement, its benefits, types, best
November 5, 2022
Top Communication Apps for Stellar Customer Support
Popular communication apps are changing customer support drastically. Learn which messaging apps
November 3, 2022