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Improve customer support efficiency and boost agent productivity effortlessly
7 Best Tools To Improve Agent Productivity
Support agents should always be at their best. To be like that,
November 6, 2023
Fluent Support 1.7.4: Customizable Block Editor for Customer Portal, Additional Sign-Up Field, and More!
Fluent Support 1.7.4: customizable block editor for customer portal, additional sign-up field,
October 31, 2023
5 Spooky Customer Service Stats: Resolve Them Now Before Halloween
In today’s blog, we’ll be helping you tackle these spooky customer service
October 27, 2023
Introducing FluentBooking: Reinventing WordPress Booking
It’s time WPManageNinja gave you the power to manage your schedules with
October 23, 2023
Top 13 Customer Experience KPIs and Metrics in 2025
Here, we’ll explore 13 customer experience KPIs to enhance the overall customer
October 20, 2023
10 Technologies That Will Change The Future Of Customer Service
Day by day, technology is evolving and making regular tasks simpler. But
October 3, 2023
6 Email Management Best Practices At Work To Be Productive
If your inbox is not organized, then it can be chaos. So,
September 12, 2023
7 Effective Ways to Handle and Reduce Support Ticket Backlog
Here, we’ll explore real-life examples and practical tips to keep service good
August 27, 2023
Fluent Support 1.7.3: Improved Workflow and Reporting, Enhanced Activity, Bug Fixes, and More!
Let’s delve into Fluent Support 1.7.3, a release brimming with sought-after features,
August 23, 2023
25 Customer Service Interview Questions And Answers
You will face these 10 commonly asked customer service interview questions: Let’s
August 23, 2023
Customer Acquisition Strategy for Startups
Everything from startup growth to sustainability depends on how good you’re at
August 22, 2023
Top 3 WooCommerce Customer Support Plugins in 2026
Presenting the top 3 WooCommerce customer support plugins for your support ticketing
August 12, 2023
Big Data Analytics to Improve Customer Experience
To rule and sustain in a competitive market, big companies use data
August 1, 2023
What is Help Desk Management System and How Does It Work?
A help desk management system helps you ensure stellar customer support. In
July 31, 2023
How to Hire & Onboard for Customer Service – 100% Proven Strategies
Here, we’ll guide you to understand the process, find, assess, and hire
July 19, 2023
6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable
July 18, 2023
Build Customer Loyalty: Know the Importance and Build it
Build customer loyalty in your business for the long-term success of your
July 16, 2023
Fluent Support 1.7.0: Email CC, Zendesk Migrator, Third-Party File Upload, and Bug Fixes!
Introducing Fluent Support v. 1.7.0! This time again we’re back with a
July 14, 2023
What is Customer Perception, and Why is it Important?
If you fail to understand the customer perception regarding your brand or
July 6, 2023
How To Become A Tech Support Specialist
If you enjoy problem solving and helping others, then being a tech
July 2, 2023
5 Tips to Develop Customer-Centric Marketing Strategy in 2025
Looking for suggestions to develop customer-centric marketing strategy? In this blog we
June 29, 2023