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Improve customer support efficiency and boost agent productivity effortlessly
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question
November 1, 2022
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Here, you’ll learn about Zappos’ core values for customer support and how
October 31, 2022
Fluent Support vs. Support Candy: Comparing WordPress Help Desks
In this article, we compare Support Candy with Fluent Support to see
October 28, 2022
7 Brands with the best Knowledge Base
Learn how to build the perfect knowledge base from 7 industry leaders
October 25, 2022
Fluent Support VS Awesome Support: Which One is The Best Helpdesk for WordPress?
Having second thoughts about deciding which WordPress helpdesk to use? Read full
October 23, 2022
14 Examples of Customer Service Phrases You Should Use (& Avoid)
Positive customer service lines can change a bad conversation into good one.
October 21, 2022
Fluent Support 1.6.6: Ticket Importer, Activity Filters, Hourly Reports, New Trigger & more
The new 1.6.6. update will transform the way you use Fluent Support
October 19, 2022
Steps in the CRM Process
Customer relations management or CRM is a complex process involving multiple steps.
October 17, 2022
Support Tricks to Treat Your Customers this Holiday Season
The spooky season sales rush can get to any support team. Overcome
October 6, 2022
The Art of Follow Up in Customer Service
Follow up in customer service is an art form and your agents
September 27, 2022
WordPress Payment and Donation plugin review: Paymattic
Reviewing the latest Payment Donations & Subscriptions Plugin by Paymattic – Best
September 18, 2022
Fluent Support vs. Help Scout: Comparing WordPress Help Desks
We put a SaaS and a self-hosted help desk to the test.
September 13, 2022
How to Create a Customer Feedback Form That Actually Works
Customer feedback form is important to collect customer data. Use these feedback
September 9, 2022
What is Gross and Net sales? [Calcualtions and the differences]
Learn to distinguish Gross and Net sales along with how you can
September 2, 2022
Is the Customer Always Right?
Customer is always right? Are they really? We took a look at
August 29, 2022
How to Develop Customer Service Promise for Small Business
Do you commit to the promise you give to your customer? If
August 26, 2022
10 Customer Engagement Best Practices for Small Business
Engaged customers are an asset for small business because they drive sales.
August 25, 2022
Fluent Support 1.6.1: LearnPress Integration, Split Tickets & More New Improvements!
Upgrade your customer support ticketing system with Fluent Support 1.6.1! With New
August 19, 2022
Customer Profitability Analysis: Definition, Formula, Benefits
Customer Profitability Analysis is one of the best ways to evaluate your
August 18, 2022
Guide to Customer Onboarding: Benefits, Examples, Strategy & Process for Small Business
Seamless customer onboarding process is important for high customer retention and engagement.
August 12, 2022
6 Best Practices to Build a Solid Customer Experience Strategy in 2026
Customer experience strategy is a new management approach companies take to reach
August 8, 2022