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Improve customer support efficiency and boost agent productivity effortlessly
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Fluent Support: 2023 in a nutshell!
On the journey to becoming the best WordPress helpdesk plugin 2023 has
December 22, 2023
Automated Ticket Routing: For Better And Faster Customer Support
Tired of assigning tickets manually to agents one by one? Use automated
December 21, 2023
Happy Holidays vs. Merry Christmas: To Greet or Not to Greet!
Merry Christmas vs. Happy Holidays: Christmas greetings have become a nightmare for
December 20, 2023
Fluent Snippets: Fastest And Most Secure Way To Add Code Snippets In WordPress
Adding code snippets using Fluent Snippets is the safest and lightest way
December 19, 2023
Meaning of First Response Time (FRT): Calculate and Improve It
Either improve your first response time (FRT) or reduce customer satisfaction. Don’t
December 18, 2023
Repeat Customer Rate: Generate 3X More Revenue
Let’s take a quick dive into Repeat Customer Rate, and find out
December 17, 2023
Fluent Support 1.7.7: Satisfaction Rating, Draft Saving, CRM action and more
Fluent Support latest version is out! Get the inside scoop on what
December 15, 2023
A Guide To Creating Customer Service Videos
When it comes to creating customer service videos, it’s not just about
December 12, 2023
Revenue vs. Sales: What’s the Difference?
Learn the difference between Revenue vs. Sales so you know exactly how
December 4, 2023
How To Create Gmail Canned Response
If you are not using the email template in your workplace, then
November 30, 2023
7 Things Customers Hate While Seeking Help: Try Avoiding Them
Here, we will discuss the 7 things customers hate while seeking help
November 28, 2023
2 years of Fluent Support
Take a look into the journey of the fastest growing customer support
November 20, 2023
Customer Behavior Models And How Businesses Are Influenced By These
Want to grow your business with sustainability? Then you need to understand
November 15, 2023
7 Best Tools To Improve Agent Productivity
Support agents should always be at their best. To be like that,
November 6, 2023
Fluent Support 1.7.4: Customizable Block Editor for Customer Portal, Additional Sign-Up Field, and More!
Fluent Support 1.7.4: customizable block editor for customer portal, additional sign-up field,
October 31, 2023
5 Spooky Customer Service Stats: Resolve Them Now Before Halloween
In today’s blog, we’ll be helping you tackle these spooky customer service
October 27, 2023
Introducing FluentBooking: Reinventing WordPress Booking
It’s time WPManageNinja gave you the power to manage your schedules with
October 23, 2023
Top 13 Customer Experience KPIs and Metrics in 2025
Here, we’ll explore 13 customer experience KPIs to enhance the overall customer
October 20, 2023
10 Technologies That Will Change The Future Of Customer Service
Day by day, technology is evolving and making regular tasks simpler. But
October 3, 2023
Fundamentals of Consumer Behavior: Boost Your Sales in 2025
Modify your business strategy according to consumer behavior. Read this article to
September 17, 2023
6 Email Management Best Practices At Work To Be Productive
If your inbox is not organized, then it can be chaos. So,
September 12, 2023