Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Find clear customer support advice, practical methods, and helpful insights designed to improve daily service and overall team performance.
Actionable tips and tutorials, make the most out of your help desk software! Blog subscribe form
If you want to grow sustainably and KEEP your customers. Then start to build solid customer relationships.
Here are the 5 best customer service books for employees. Read and implement the strategies to skyrocket your customer service.
Customer experience experts have seen it all. Follow these top CX consultants to bring your A-game into business.
Here, we’ll dive into the world of B2B customer service and see what it actually is and how to do it right.Â
Here, we’ll explore what a customer support funnel, its importance, and how you can create & optimize the funnel for your business is.
We’ll dive into the types of customer needs, how to identify them and use this information to steer business in the right direction.
A guide to Customer Effort Score (CES) with what it is, when to use it, how to measure it, real-life examples, and a free CES calculator.
We’ll cover what Agent Experience really means, ways to elevate AX, the future, and how you can measure your agent experience.
Everything you need to know about customer support ticket and ticketing systems for customer service management.
Here, we’ll be exploring customer advocacy and why & how businesses must prioritize the needs and satisfaction of their customers.
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