Fluent Support Blog
Increase your customer support ability & boost support agents productivity
The Role of Customer Service Knowledge Management
Customer service knowledge management is about organizing and using the…
Using SaaS to Elevate Customer Service in Small Businesses
For small businesses, customer service is the key to building…
High-Priority WordPress Black Friday Cyber Monday (BFCM) Deals 2024
Here we will showcase you some of the coolest WordPress…
What is an Issue Tracking System (ITS) and How Does it Work?
In this comprehensive blog, we’ve discussed about Issue Tracking System…
Looking back: 3 years of Fluent Support
Take a look into the journey of the market leading…
Integrate Help Desk and CRM: Guide with Steps
Customer relations isn’t just a buzzword; it’s the backbone of…
What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
Best WooCommerce plugins for your eCommerce Store in 2024!
Running an eCommerce store can be challenging, but the right tools can help simplify tasks, enhance customer experience, and increase…
Top 5 Shopify Competitors for Different Business Models 2025
Learn about five Shopify competitors based on features and price to scale different business models for future growth.
Mastering eCommerce With WordPress: Launching Your Store as a Legal Business
Did you know that WordPress powers nearly half of all websites on the internet? That’s right — 43.4 percent of websites…
Shopping Cart Abandonment Rate – How to Reduce It in 2024
Know your Cart Abandonment Rate, uncover why carts are left behind, calculate the metric, and reduce the rates for eCommerce…
Customer Support on Twitter (how to make it work)
The social revolution has brought customers closer to brands than ever before. It’s mandatory for brands to be available for…
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What is an Issue Tracking System (ITS) and How Does it Work?
In this comprehensive blog, we’ve discussed about Issue Tracking System…
50+ AI Customer Service Statistics: Insights and Trends for 2025
Customer service is changing fast, and AI is leading the…
50+ Customer Experience Statistics You Must Know in 2025
Let’s dig into the numbers and uncover actionable strategies for…
50+ Customer Support Statistics in 2025
Explore key customer support statistics for 2025 and learn how…
85+ Crucial Customer Service Statistics in 2025
Here’s what you need to know about the latest trends,…
3 Strategies to Use AI for Better Customer Experience
AI in customer experience is the next futuristic approach for…
5 Intercom Alternatives for Exceptional Customer Support
If you’re exploring Intercom alternatives, this blog is a must-read…
Gmail Alternatives: 3 Best Alternatives to Gmail in 2024
If you’re searching for Gmail alternatives, you can invest your…
Customer Service vs Customer Experience: 5 Key Differences
Customer service vs customer experience—is there any notable difference? Or…
8 Zendesk Alternatives to Scale Customer Support in 2024
Zendesk alternatives that are built to make customer service simple,…
7 Ultimate WordPress Helpdesk Plugins For Customer Support
To improve your customer experience and get that 5-star, try…
Gen Z vs Millennials – Differences in Their Customer Service Expectations
Follow the latest trends and best practices for delivering an…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
