Fluent Support Blog
Increase your customer support ability & boost support agents productivity
ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations,…
What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
What is a Support Ticket System?
A support ticket system is a centralized platform that organizes…
Fluent Support v2.0: Sneak Peak
Fluent Support quietly turned four (4) this November. Four years…
Why do businesses need a ticketing system?
Understand why businesses need a ticketing system to manage rising…
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Introducing FluentCart: A New Era of eCommerce
Discover FluentCart, a powerful WordPress eCommerce plugin with essential tools, growth features, and developer flexibility to build and scale your…
How to Create a Brand Identity? (8-Step Guide)
Your service is your brand. Discover how to create a brand identity that builds trust and loyalty through exceptional customer…
Sneak Peek of FluentCart: A New Era of eCommerce
FluentCart is the new member of WPManageNinja Family and a fresh new of WordPress eCommerce. Here is the first look…
Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like clicking, searching, or buying. Discover how to leverage it for…
Business Development Representative (BDR): Explained
A Business Development Representative (BDR) finds leads, starts real conversations, and fuels sales. Learn more inside.
What is the Digital Marketing Strategy that Tracks Users Across the Web?
What is the digital marketing strategy that tracks users across the web? refers to “cross-web tracking” that allows to track…
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What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
What is a Support Ticket System?
A support ticket system is a centralized platform that organizes…
Why do businesses need a ticketing system?
Understand why businesses need a ticketing system to manage rising…
5 Customer Service Workflows for 2025
Customer service workflows can help create an exceptional expereince for…
WordPress Security: A Complete Guide to Securing Your Site
Securing a site is easy, right? All you have to…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
Claude vs ChatGPT: Which AI is Best For Each Use Case in 2025
For everyday personal assistance and research, choose ChatGPT-5 -5 and…
What is the difference between a hot call and a cold call?
The main difference between a hot call and a cold…
Gemini vs ChatGPT 5: Which AI is Better in 2025?
While Gemini has stronger research and technical accuracy, ChatGPT helps…
25+ Other Search Engine Alternatives to Use Instead of Google
Explore the top search engines that redefine how you find…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress Support plugin.
