Improve customer support efficiency and boost agent productivity effortlessly
Introducing Fluent Support v. 1.7.0! This time again we’re back with a bang, packed with some major features and some minor bug fixes.
If you fail to understand the customer perception regarding your brand or business, then this can impact sustainability.
If you enjoy problem solving and helping others, then being a tech support specialist is a rewarding career for you.
Looking for suggestions to develop customer-centric marketing strategy? In this blog we shared 5 tips to develop the strategy. Try it out
Discover the power of cross-selling vs upselling strategies. Learn definitions, effective techniques, explore benefits, and more.
An ideal UX survey will tell you if your customers are happy with your brand or not. Let’s go through UX survey 101
Know about the key benefits and best practices to create a perfect customer feedback loop. Make sure to implement it in your business.
A comprehensive guide on Net Promoter Score (NPS). Learn its benefits, strategies, etc. as well as how to calculate and improve your NPS.
To improve your customer experience and get that 5-star, try these best WordPress helpdesk plugins for your support team
Do you know that there are several laws to protect you when you make…
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