Improve customer support efficiency and boost agent productivity effortlessly
Here, we will share practical tips and strategies for building a solid customer connection. Connections that are meaningful and effective.
Today, we’ll reveal the untapped potential of dark data and how you can leverage dark data for customer support.
On the journey to becoming the best WordPress helpdesk plugin, how well did Fluent Support perform in 2022?! Find out here!
Everything you need to know about customer support ticket and ticketing systems for customer service management.
Here, we’ll be exploring customer advocacy and why & how businesses must prioritize the needs and satisfaction of their customers.
Customer segmentation models allow sorting, managing, and characterizing customers into easily identifiable subgroups.
Here, we will show you some of the most popular Awesome Support alternatives that are currently available online.
The Christmas holiday season arrived and with the pressure of outstanding customer queries. Learn how to holiday time customer service.
Customer support can serve small businesses well when it’s not part of the business…
Following the COVID-19 outbreak, the state of the global economy and health crises have…
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