Improve customer support efficiency and boost agent productivity effortlessly
The new 1.6.6. update will transform the way you use Fluent Support for sure. Check out the bugs fixed and features added right here.
Customer relations management or CRM is a complex process involving multiple steps. Here we discuss what the CRM process is and more!
The spooky season sales rush can get to any support team. Overcome the challenges with the right tools and the mindset.
Follow up in customer service is an art form and your agents are the performers. Check out how to follow up in style with every customer.
Reviewing the latest Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WordPress
We put a SaaS and a self-hosted help desk to the test. Fluent Support vs. Help Scout tells you all you need and more!
Customer feedback form is important to collect customer data. Use these feedback form templates & examples to create a form that works!
Learn to distinguish Gross and Net sales along with how you can calculate them for accurate business insight.
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
Do you commit to the promise you give to your customer? If not, learn about customer service promise & why it’s important for your business!
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