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The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
In this blog, we’ll walk you through the 8 simple steps that will help you improve the customer experience (CX) on your website.
Need help determining your business customer service objectives? Or don’t know how to write customer service resume objectives? Read here!
Here are the top 6 companies that redefined customer experience in B2B segment and it made all the difference.
Looking for an alternative for Help Scout & JS Helpdesk? Checkout Fluent Support 1.6.7, with dynamic dashboard, agent report export & more!
In this blog, we’ll clarify to you IaaS vs PaaS vs SaaS, their advantages, disadvantages, examples, use cases, and more.
Check out the complete guide to Product improvement. Crucial for any business to stay relevant and offer customers what they expect.
Here, we will closely examine whether it’s truly better to keep an outsourced technical support rather than in-house.
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