Rasel Siddiqe
About
Hey WordPress folks! Writing for WPManageNinja by day, coding for Data analytics by night! Other than that I’m mostly interested in sci-fi content and deep founded music.
Articles
March 18, 2022
10 Must-Have Customer Service Skills in 2024
Customer service is the gateway that makes the final delivery of what your business…
March 11, 2022
What is Omnichannel Support?
What is Omnichannel customer support? Find out the benefits of omnichannel support and how you can implement it in your business!
March 8, 2022
Managing Customer Expectations
Here’s how you can discover your customer expectations and manage them by adopting customer-centric policies.
March 4, 2022
Why Customer Support and Service aren’t the same?
If you’ve been using Customer support and customer service interchangeably for the better part…
February 28, 2022
How to Calculate Customer Support Cost?
Customer support is essential for any business these days. Customers always stumble upon questions…
February 24, 2022
Best Free Open Source Ticketing Systems
If you can’t pick which free help desk is right for you, narrow things down with these essentials for better customer support.
February 18, 2022
Effective Customer Support Strategies
Improve your customer retention rates by developing customer support strategies to keep customers happy and coming back for more!
December 10, 2021
Best Self-Hosted Help Desk Plugins in 2024
How often do you find yourself looking for a self-hosted help desk plugin that…
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