January 9, 2023
We’ll cover what Agent Experience really means, ways to elevate AX, the future, and how you can measure your agent experience.
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December 27, 2022
Here, we will share practical tips and strategies for building a solid customer connection. Connections that are meaningful and effective.
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December 20, 2022
Today, we’ll reveal the untapped potential of dark data and how you can leverage dark data for customer support.
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December 15, 2022
Here, we’ll be exploring customer advocacy and why & how businesses must prioritize the needs and satisfaction of their customers.
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December 12, 2022
Here, we will show you some of the most popular Awesome Support alternatives that are currently available online.
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December 8, 2022
Following the COVID-19 outbreak, the state of the global economy and health crises have…
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November 30, 2022
In this blog, we’ll walk you through the 8 simple steps that will help you improve the customer experience (CX) on your website.
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November 23, 2022
In this blog, we’ll clarify to you IaaS vs PaaS vs SaaS, their advantages, disadvantages, examples, use cases, and more.
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November 18, 2022
Here, we will closely examine whether it’s truly better to keep an outsourced technical support rather than in-house.
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November 5, 2022
Here, we will be explaining Service Level Agreement, its benefits, types, best practices, examples, and a few other basic things…
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