Uttam Kumar Dash
Digital Marketing Strategist
About
A full-time digital marketing strategist, self-taught writer, content creator, and tech enthusiast. Apart from tech, I’m a professional music composer. A disciple of arts and history.
Articles
December 8, 2022
What is Hybrid IT Support? Will it be a Good Option for Your Business?
Following the COVID-19 outbreak, the state of the global economy and health crises have…
November 30, 2022
8 Simple Steps to Improve the Customer Experience (CX) on Your Website
In this blog, we’ll walk you through the 8 simple steps that will help you improve the customer experience (CX) on your website.
November 23, 2022
IaaS vs PaaS vs SaaS: Differences, Pros, Cons, Examples, Uses Cases
In this blog, we’ll clarify to you IaaS vs PaaS vs SaaS, their advantages, disadvantages, examples, use cases, and more.
November 18, 2022
Outsourced Technical Support VS In-House Technical Support
Here, we will closely examine whether it’s truly better to keep an outsourced technical support rather than in-house.
November 5, 2022
What is a Service Level Agreement? SLA Benefits with Components & Metrics Examples
Here, we will be explaining Service Level Agreement, its benefits, types, best practices, examples, and a few other basic things…
October 31, 2022
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Here, you’ll learn about Zappos’ core values for customer support and how it WOW’ed millions of Americans.
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