Fluent Support Blog
Increase your customer support ability & boost support agents productivity
The Ideal Customer Profile (ICP) Mistake That’s Costing You Revenue
Build your Ideal Customer Profile and apply the template inside…
Customer Experience Insights 2026: How CX Will Shape the Year Ahead
In 2026, customer experience is entering a decisive phase. The…
Fluent Support: 2025 Year In Review
Fluent Support’s 2025 Year in Review: growth to 10,000+ installs,…
4 Best Ticketing System for Small Business
Discover the best ticketing system for small business to keep…
ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations,…
What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses…
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The Ideal Customer Profile (ICP) Mistake That’s Costing You Revenue
Build your Ideal Customer Profile and apply the template inside to improve targeting, win rates, and retention.
Introducing FluentCart: A New Era of eCommerce
Discover FluentCart, a powerful WordPress eCommerce plugin with essential tools, growth features, and developer flexibility to build and scale your…
How to Create a Brand Identity? (8-Step Guide)
Your service is your brand. Discover how to create a brand identity that builds trust and loyalty through exceptional customer…
Sneak Peek of FluentCart: A New Era of eCommerce
FluentCart is the new member of WPManageNinja Family and a fresh new of WordPress eCommerce. Here is the first look…
Customer Intent: Definition, Impact, Data, And More
Customer intent is the reason behind a user’s action, like clicking, searching, or buying. Discover how to leverage it for…
Business Development Representative (BDR): Explained
A Business Development Representative (BDR) finds leads, starts real conversations, and fuels sales. Learn more inside.

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Fluent Support: 2025 Year In Review
Fluent Support’s 2025 Year in Review: growth to 10,000+ installs,…
4 Best Ticketing System for Small Business
Discover the best ticketing system for small business to keep…
ERP vs CRM: Which One Does Your Business Need?
ERP is primarily used for financial data and internal operations,…
What is Helpdesk Ticketing System and How Does It Work?
Discover how a helpdesk ticketing system works and why businesses…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
What is a Support Ticket System?
A support ticket system is a centralized platform that organizes…
Difference Between a Shared Inbox and a Ticketing System
A shared inbox is disorganized storage, but a ticketing system…
Claude vs ChatGPT: Which AI is Best For Each Use Case in 2025
For everyday personal assistance and research, choose ChatGPT-5 -5 and…
What is the difference between a hot call and a cold call?
The main difference between a hot call and a cold…
Gemini vs ChatGPT 5: Which AI is Better in 2025?
While Gemini has stronger research and technical accuracy, ChatGPT helps…
25+ Other Search Engine Alternatives to Use Instead of Google
Explore the top search engines that redefine how you find…
Millennials vs Gen Z – Key Differences in Customer Service Expectations
Millennials vs Gen Z have distinct views on customer service…



















