6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience
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Best WordPress Knowledge Base Plugins for 2025 [Free tools + Setup Guide]
Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.
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Delegating Tasks: Do less to get more done
Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!
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How to Handle Holiday Time Customer Service on Christmas Rush
The Christmas holiday season arrived and with the pressure of outstanding customer queries. Learn how to holiday time customer service.
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Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
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12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
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Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.
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Fluent Support VS Awesome Support: Which One is The Best Helpdesk for WordPress?
Having second thoughts about deciding which WordPress helpdesk to use? Read full Fluent Support & Awesome Support comparison here!
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14 Examples of Customer Service Phrases You Should Use (& Avoid)
Positive customer service lines can change a bad conversation into good one. Learn which customer support phrases you should use & avoid!
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Is the Customer Always Right?
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
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