11 Ecommerce Customer Service Best Practices You Should Follow
Struggling with customer satisfaction with your ecommerce store? Follow these best practice of ecommerce customer service and increase sales!
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Fluent Support 1.5.6: New FluentCRM actions, Agent Bookmarks, Ticket merge and more!
Great news guys! Fluent Support 1.5.6 is finally out. Join us as we dive…
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Customer Profiling in 3 Simple Steps
People come in all shapes and sizes. So how can all your customers be…
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Customer Support Definition and Why it’s Important for Your Business
Customer support is changing day by day. Modern customer support is not as exact…
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10 Tips to Make a Website Customers Love
Your website is where your business lives, follow these tips to make a website customers love and you can be proud of.
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What is Proactive Customer Support?
Find out everything you need to know about Proactive Customer Support and how you can apply it for better customer experience.
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Customer Support: Help Desk Automation
Want to learn how you can use customer support automation to drive exceptional customer experience? We've got you covered!
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12 Ways to Deliver Good Customer Service
Great customer service helps you create loyal customers. But how can you achieve this? Here are 12 tips to help you provide excellent customer service.
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“Happy to Help” and 5 alternatives!
In between Hollywood and your day-to-day social interactions, one thing is common. Cliches are…
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8 Tips on How to Say No to Customers Professionally
Dealing with angry customers is everyday work for customer service and support teams. Happy…
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