Make tickets break up with stress — Flat 20% Discount on Fluent Support.
Make tickets break up with stress — Flat 20% Discount on Fluent Support.
June 30, 2024
Here, we’ll explore 10 best WordPress project management plugins for 2024 and a short guide for choosing the right one.
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June 29, 2024
Explore why broken links happen and the problems they create. Learn how to find and fix broken links on your own website and on others’ sites.
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May 30, 2024
Here we’ve come up with some of the most awesome and influential business books for beginners who wants to build, lead, and win in business!
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May 16, 2024
In this blog, we’ve discussed customer success in detail with some of its best practices and answered some frequently asked questions.
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April 29, 2024
Find the best portfolio website builders for showcasing your work in 2024. From Hostinger to Webflow, learn what’s the perfect fit for you.
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March 29, 2024
Discover effective strategies for customer service automation to save time, efficiency, and better customer experience.
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March 25, 2024
If you’re looking for some of the coolest upcoming Customer Experience Conferences to attend in 2026, you’re in the right place!
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March 24, 2024
In this blog, you will see the most effective practices to ensure stellar customer support in a remote work environment.
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February 28, 2024
Know your Cart Abandonment Rate, uncover why carts are left behind, calculate the metric, and reduce the rates for eCommerce success.
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January 30, 2024
Wondering what’s a good benchmark for user engagement on your website? Let’s understand this engagement metric called Pages per Visit (PPV).
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December 26, 2023
Explore how businesses measure and leverage the ‘Customer Health Score’ to predict customer loyalty and retention.
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December 17, 2023
Let’s take a quick dive into Repeat Customer Rate, and find out how we can generate 3x more revenue by utilizing this crucial KPI.
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November 28, 2023
Here, we will discuss the 7 things customers hate while seeking help that we think are the most crucial to avoid and tackle as a business.
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October 27, 2023
In today’s blog, we’ll be helping you tackle these spooky customer service stats step-by-step, with a dash of Halloween sorcery.
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October 20, 2023
Here, we’ll explore 13 customer experience KPIs to enhance the overall customer experience and turn your customers into loyal fans.
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August 27, 2023
Here, we’ll explore real-life examples and practical tips to keep service good and reduce the support ticket backlog.
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July 19, 2023
Here, we’ll guide you to understand the process, find, assess, and hire best candidates for customer service roles.
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June 21, 2023
Discover the power of cross-selling vs upselling strategies. Learn definitions, effective techniques, explore benefits, and more.
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June 13, 2023
A comprehensive guide on Net Promoter Score (NPS). Learn its benefits, strategies, etc. as well as how to calculate and improve your NPS.
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April 30, 2023
Here, we will shed light on this common yet very dynamic subject ‘Consumer Psychology’ to help you make the most out of your business.
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March 27, 2023
Here, we’ll dive into the world of B2B customer service and see what it actually is and how to do it right.Â
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