Uttam Kumar Dash

Uttam Kumar Dash

Deputy Marketing Lead


About

Deputy Marketing Lead, published literary author, and musician. I thrive on marketing for tech companies while composing music, collecting books of lasting depth, exploring cinema with a discerning eye, and studying the arts and history.

Articles

    best portfolio website builders

    April 29, 2024

    The 5 Best Portfolio Website Builders for 2025

    Find the best portfolio website builders for showcasing your work in 2024. From Hostinger to Webflow, learn what’s the perfect fit for you.

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    Customer Service Automation

    March 29, 2024

    Customer Service Automation – How to Save Time & Delight Customers

    Discover effective strategies for customer service automation to save time, efficiency, and better customer experience.

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    Top Customer Experience (CX) Conferences

    March 25, 2024

    Top Customer Experience Conference to Attend in 2024

    If you’re looking for some of the coolest upcoming Customer Experience Conferences to attend in 2024, you’re in the right place!

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    Customer Support While Remote

    March 24, 2024

    7 Best Practices for Customer Support While Remote

    In this blog, you will see the most effective practices to ensure stellar customer support in a remote work environment.

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    Shopping Cart Abandonment Rate and How to Reduce Cart Abandonment Rate

    February 28, 2024

    Shopping Cart Abandonment Rate – How to Reduce It in 2025

    Know your Cart Abandonment Rate, uncover why carts are left behind, calculate the metric, and reduce the rates for eCommerce success.

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    What is Pages per Visit (PPV) - User Engagement Metric

    January 30, 2024

    Pages Per Visit (PPV) – A Simple Guide

    Wondering what’s a good benchmark for user engagement on your website? Let’s understand this engagement metric called Pages per Visit (PPV).

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    What is Customer Health Score? How to Measure Customer Health Score

    December 26, 2023

    What is Customer Health Score? Learn How to Measure It

    Explore how businesses measure and leverage the ‘Customer Health Score’ to predict customer loyalty and retention.

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    Repeat Customer Rate (RCR) - KPI

    December 17, 2023

    Repeat Customer Rate: Generate 3X More Revenue

    Let’s take a quick dive into Repeat Customer Rate, and find out how we can generate 3x more revenue by utilizing this crucial KPI.

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    Things customers hate when they are looking for help

    November 28, 2023

    7 Things Customers Hate While Seeking Help: Try Avoiding Them

    Here, we will discuss the 7 things customers hate while seeking help that we think are the most crucial to avoid and tackle as a business.

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    customer service stats

    October 27, 2023

    5 Spooky Customer Service Stats: Resolve Them Now Before Halloween

    In today’s blog, we’ll be helping you tackle these spooky customer service stats step-by-step, with a dash of Halloween sorcery.

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