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Customer relations has been the buzzword for quite a while now. Yet very few…
Seamless customer onboarding process is important for high customer retention and engagement. Learn how to create an effective one.
Customer experience strategy is a new management approach companies take to reach high customer…
The “trend” right now is going the extra mile for the customers. When you…
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
Customer happiness can bring loyal customers to your brand. But how you can organically make a customer happy? Read these 11 tips.
A customer success manager helps new customers with the onboarding process and get used…
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
The only thing changing faster than business strategies are the customer expectations that drive…
Losing customers? Do not know what to do? Follow these 11 customer retention strategies to retain your existing customers and boost profit!
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