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We put a SaaS and a self-hosted help desk to the test. Fluent Support vs. Help Scout tells you all you need and more!
Customer feedback form is important to collect customer data. Use these feedback form templates & examples to create a form that works!
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
Engaged customers are an asset for small business because they drive sales. Learn the best practice of customer engagement to increase sales!
Customer Profitability Analysis is one of the best ways to evaluate your business performance as well as customer segments
Customer relations has been the buzzword for quite a while now. Yet very few…
Seamless customer onboarding process is important for high customer retention and engagement. Learn how to create an effective one.
Customer experience strategy is a new management approach companies take to reach high customer…
The “trend” right now is going the extra mile for the customers. When you…
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
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