Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Find clear customer support advice, practical methods, and helpful insights designed to improve daily service and overall team performance.
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Customer Service Prompting Guide 101 shows support agents exactly how to craft powerful AI prompts for tickets, policies, and more.
Generative AI is designed to create content, whereas Agentic AI is built to achieve goals and execute actions.
Generative AI (GenAI) uses machine learning models to create new content, including text, images, videos, audio, and software code.Â
Customer service workflows can help create an exceptional expereince for your customers and your agents together!
Decode 25 key customer service acronyms and make support communication clearer than ever. Learn them all in one place.
Discover the top tools that turn conversations into trackable tickets with Fluent Support integration insights.
Explore 11 types of customer service such as AI support, live chat, email, phone, social media, self-service, and more to improve your CX.
The benefits of AI in customer service go beyond speed. AI empowers agents, personalizes support, makes service efficient, and much more.
Customer service is the help or support a company provides to its customers before, during, and after they purchase.
Stop saying “Sorry for the Inconvenience.” Learn why it fails & what to say instead. Get proven words to build trust with your customers.
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