7 Best Tools To Improve Agent Productivity
Support agents should always be at their best. To be like that, we have seven tools to improve agent productivity.
Love at First Ticket - Flat 40% Discount on Fluent Support!
Love at First Ticket - Flat 40% discount on Fluent Support!
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Support agents should always be at their best. To be like that, we have seven tools to improve agent productivity.
In today’s blog, we’ll be helping you tackle these spooky customer service stats step-by-step, with a dash of Halloween sorcery.
It’s time WPManageNinja gave you the power to manage your schedules with efficiency and style. Explore FluentBooking today!
If your inbox is not organized, then it can be chaos. So, here are a few email management best practices at work.
Everything from startup growth to sustainability depends on how good you’re at customer acquisition for your startup.
Here, we’ll guide you to understand the process, find, assess, and hire best candidates for customer service roles.
If you fail to understand the customer perception regarding your brand or business, then this can impact sustainability.
An ideal UX survey will tell you if your customers are happy with your brand or not. Let’s go through UX survey 101
A comprehensive guide on Net Promoter Score (NPS). Learn its benefits, strategies, etc. as well as how to calculate and improve your NPS.
All say that digital customer journey mapping is essential. But why? Before we get…
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