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Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.
24-hour support is one of the toughest milestones a rapidly growing business needs to…
Great customer experience with brands creates loyal customers. But what is customer experience? Learn about CX and how to measure it!
In 2025, customer satisfaction is the only reliable way to keep your customers coming…
Customer acquisition cost or CAC is a business metric similar to churn rate and…
Struggling with customer satisfaction with your ecommerce store? Follow these best practice of ecommerce customer service and increase sales!
Resolving customer complaints is an opportunity for your business to build trust and show reliability. Check out 7 ways to resolve complaints
Email is the oldest digital communication tool used today. There are 4 billion daily…
“What customer problems are you going to solve?” Before spending money on marketing, every…
People come in all shapes and sizes. So how can all your customers be…
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