Customer Support
Boost customer satisfaction with Customer Support guidance. Learn to integrate effective support features and build lasting relationships with your audience.
Help tickets cool off this summer - Flat 30% Discount on Fluent Support.
Help tickets cool off this summer - Flat 30% Discount on Fluent Support.
Understanding 17 Most Crucial Types of Customer Needs
We’ll dive into the types of customer needs, how to identify them
February 14, 2023
Customer Effort Score (CES): How to Measure + Examples & Calculator
A guide to Customer Effort Score (CES) with what it is, when
January 16, 2023
Customer Connection: 8 Strategies to Connect with Your Customers
Here, we will share practical tips and strategies for building a solid
December 27, 2022
How to Leverage Dark Data for Customer Support
Today, we’ll reveal the untapped potential of dark data and how you
December 20, 2022
Fluent Support’s 2022: A Year of Growth and Development
On the journey to becoming the best WordPress helpdesk plugin, how well
December 19, 2022
What even is a Customer Support Ticket?
Everything you need to know about customer support ticket and ticketing systems
December 16, 2022
Customer Advocacy: Meaning, Examples, Strategies, Framework
Here, we’ll be exploring customer advocacy and why & how businesses must
December 15, 2022
7 Best Awesome Support Alternatives to Choose as a Helpdesk Plugin
Here, we will show you some of the most popular Awesome Support
December 12, 2022
What is Hybrid IT Support? Will it be a Good Option for Your Business?
Following the COVID-19 outbreak, the state of the global economy and health
December 8, 2022
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate
December 6, 2022
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs
December 2, 2022
8 Simple Steps to Improve the Customer Experience (CX) on Your Website
In this blog, we’ll walk you through the 8 simple steps that
November 30, 2022
6 B2B companies with the Best Customer Experience
Here are the top 6 companies that redefined customer experience in B2B
November 28, 2022
Outsourced Technical Support VS In-House Technical Support
Here, we will closely examine whether it’s truly better to keep an
November 18, 2022
Celebrating the 1st year of Fluent Support
A year spent with Fluent Support, the fast and robust answer to
November 17, 2022
What is a Service Level Agreement? SLA Benefits with Components & Metrics Examples
Here, we will be explaining Service Level Agreement, its benefits, types, best
November 5, 2022
Top Communication Apps for Stellar Customer Support
Popular communication apps are changing customer support drastically. Learn which messaging apps
November 3, 2022
Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question
November 1, 2022
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Here, you’ll learn about Zappos’ core values for customer support and how
October 31, 2022
7 Brands with the best Knowledge Base
Learn how to build the perfect knowledge base from 7 industry leaders
October 25, 2022
14 Examples of Customer Service Phrases You Should Use (& Avoid)
Positive customer service lines can change a bad conversation into good one.
October 21, 2022
Support to Superheroes
Transform your support agents into superheroes with the most affordable support plugin for WordPress
