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What is Customer Experience & Why It’s Important? (And How to Measure It)
Customer Support

What is Customer Experience & Why It’s Important? (And How to Measure It)

ByNishat Shahriyar June 8, 2022July 17, 2023

The best customer is the one who promotes your business without expecting any returns. …

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Customer Satisfaction: Definition, Importance & Examples
Customer Support Form

Customer Satisfaction: Definition, Importance & Examples

ByRasel Siddiqe June 6, 2022July 17, 2023

In 2022, customer satisfaction is the only reliable way to keep your customers coming…

Read More Customer Satisfaction: Definition, Importance & ExamplesContinue

What is Customer Acquisition Cost and Why it Matters?
CRM Customer Support Life Time

What is Customer Acquisition Cost and Why it Matters?

ByRasel Siddiqe June 3, 2022March 9, 2023

Customer acquisition cost or CAC is a business metric similar to churn rate and…

Read More What is Customer Acquisition Cost and Why it Matters?Continue

11 Ecommerce Customer Service Best Practices You Should Follow
Customer Support e-Commerce

11 Ecommerce Customer Service Best Practices You Should Follow

ByNishat Shahriyar May 29, 2022July 18, 2023

In this digital era, everything we do is now one click away. When we…

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Resolving Customer Complaints: Guide with Examples
Customer Support e-Commerce

Resolving Customer Complaints: Guide with Examples

ByRasel Siddiqe May 27, 2022July 4, 2023

For most businesses, the sad truth is everyone is not going to like what…

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Mastering Email Etiquette: 17 Rules and Tips for Professional Communication
Customer Support

Mastering Email Etiquette: 17 Rules and Tips for Professional Communication

ByNishat Shahriyar May 24, 2022April 29, 2023

Email is the oldest digital communication tool used today. There are 4 billion daily…

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Customer Acquisition Strategies for 2023
CRM Customer Support e-Commerce

Customer Acquisition Strategies for 2023

ByRasel Siddiqe May 23, 2022June 20, 2023

Customer acquisition sounds very fancy when you hear it come from sales and marketing…

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Feature Benefit Selling: How to Sell Your Product or Service Effectively
Customer Support

Feature Benefit Selling: How to Sell Your Product or Service Effectively

ByNishat Shahriyar May 22, 2022July 17, 2023

“What customer problems are you going to solve?” Before spending money on marketing, every…

Read More Feature Benefit Selling: How to Sell Your Product or Service EffectivelyContinue

Customer Profiling in 3 Simple Steps
Customer Support

Customer Profiling in 3 Simple Steps

ByRasel Siddiqe May 21, 2022July 18, 2023

People come in all shapes and sizes. So how can all your customers be…

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Customer Support Definition and Why it’s Important for Your Business
Customer Support

Customer Support Definition and Why it’s Important for Your Business

ByNishat Shahriyar May 20, 2022July 18, 2023

Customer support is changing day by day. Modern customer support is not as exact…

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