Why Balancing Speed and Quality is Crucial for Customer Service Success
Does speed matter in customer service? The answer is both YES and NO! Customers…
Customer Support
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Customer Support: Help Desk Automation
Like most parts of modern businesses, customer support relies heavily on automation. Customer support…
12 Ways to Deliver Good Customer Service
Creating a new business is challenging. It is harder to get new customers and…
“Happy to Help” doesn’t cut it anymore!
In between Hollywood and your day-to-day social interactions, one thing is common. Cliches are…
8 Tips on How to Say No to Customers Professionally
Dealing with angry customers is everyday work for customer service and support teams. Happy…
How to Reduce Customer Support Costs
Customer support is arguably one of the most intensive aspects of a business. Especially…
7 Actionable Tips to Reduce Customer Churn Rate
Business needs customers and no one love losing their customers. Companies rush to acquire…
10 Must-Have Customer Service Skills in 2023
Customer service is the gateway that makes the final delivery of what your business…
7 Game-Changing Best Practices for B2C Customer Service Excellence
Business to consumer (B2C) and business to business (B2B) are two ways of doing…
4 Reasons to use Omnichannel Communication
Omnichannel is the hyped-up method for offering customer support on multiple fronts. Apart from…
Support to Superheroes
Transform your support agents into superheroes with the most affordable WordPress helpdesk plugin.
