6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience
5 Customer Service Workflows for 2023
Customer service workflows can help create an exceptional expereince for your customers and your agents together!
Best WordPress Knowledge Base Plugins for 2024 [Free tools + Setup Guide]
Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.
Delegating Tasks: Do less to get more done
Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!
How to Handle Customer Support During the Christmas Rush
Christmas holiday season arrived and with the pressure of outstanding customer queries. Learn how to get prepared and tackle the load.
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
Thank You For Your Patience + 10 Alternatives
When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.
Fluent Support VS Awesome Support: Which One is The Best Helpdesk for WordPress?
Having second thoughts about deciding which WordPress helpdesk to use? Read full Fluent Support & Awesome Support comparison here!
14 Examples of Customer Service Phrases You Should Use (& Avoid)
Positive customer service lines can change a bad conversation into good one. Learn which customer support phrases you should use & avoid!
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