What Is Sales Support? Why You Need To Improve This
Do you know that sales support is essential for your business’s survival? Here, you will get the answer: what is sales support?
10 Customer Service Interview Questions And Answers
You will face these 10 commonly asked customer service interview questions: Let’s see the best answers and tips.
Big Data Analytics to Improve Customer Experience
To rule and sustain in a competitive market, big companies use data analytics to improve customer experience.
6 Interesting Customer Service Case Studies to Inspire You
Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience
5 Customer Service Workflows for 2023
Customer service workflows can help create an exceptional expereince for your customers and your agents together!
Best WordPress Knowledge Base Plugins for 2024 [Free tools + Setup Guide]
Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.
Delegating Tasks: Do less to get more done
Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!
How to Handle Holiday Time Customer Service on Christmas Rush
The Christmas holiday season arrived and with the pressure of outstanding customer queries. Learn how to holiday time customer service.
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
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