Rasel Siddiqe
About
Hey WordPress folks! Writing for WPManageNinja by day, coding for Data analytics by night! Other than that I’m mostly interested in sci-fi content and deep founded music.
Articles
March 13, 2023
Best WordPress Knowledge Base Plugins for 2024 [Free tools + Setup Guide]
Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.
January 13, 2023
What is a Sales Budget and How to Make One!
The ultimate guide to sales budgets: Everything you need to know about creating a sales budget for any business.
January 6, 2023
Delegating Tasks: Do less to get more done
Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!
December 30, 2022
WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk
Check out Fluent Support vs. Freshdesk. The ultimate comparison between SaaS and self-hosted helpdesk for businesses.
December 16, 2022
What even is a Customer Support Ticket?
Everything you need to know about customer support ticket and ticketing systems for customer service management.
December 14, 2022
Customer Segmentation Models: How to Create and Use them
Customer segmentation models allow sorting, managing, and characterizing customers into easily identifiable subgroups.
December 6, 2022
Difference between Sales and Customer Service
The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
December 2, 2022
12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
November 28, 2022
6 B2B companies with the Best Customer Experience
Here are the top 6 companies that redefined customer experience in B2B segment and it made all the difference.
November 20, 2022
How to Make Product Improvement + Examples
Check out the complete guide to Product improvement. Crucial for any business to stay relevant and offer customers what they expect.
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