best knowledge software platforms

March 13, 2023

Best WordPress Knowledge Base Plugins for 2024 [Free tools + Setup Guide]

Find the best WordPress plugins for your business and build the Knowledge Base your customers will love and appreciate.

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What is a sales budget

January 13, 2023

What is a Sales Budget with Template!

The ultimate guide to sales budgets: Everything you need to know about creating a sales budget for any business.

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How to Delegate Tasks

January 6, 2023

Delegating Tasks: Do less to get more done

Delegating tasks is by far one of most underrated skills for upper management roles and we want to change that for good!

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December 30, 2022

WordPress Help Desk or SaaS: Fluent Support vs. Freshdesk

Check out Fluent Support vs. Freshdesk. The ultimate comparison between SaaS and self-hosted helpdesk for businesses.

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customer support ticket explanation

December 16, 2022

What even is a Customer Support Ticket?

Everything you need to know about customer support ticket and ticketing systems for customer service management.

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Understanding-your-business-with-customer-segmentation

December 14, 2022

Customer Segmentation Models: How to Create and Use them

Customer segmentation models allow sorting, managing, and characterizing customers into easily identifiable subgroups.

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Difference-between-customer-service-and-sales

December 6, 2022

Difference between Sales and Customer Service

The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!

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The_biggest_challenges_facing_support_teams_in_2023_and_how_to_solve

December 2, 2022

12 Major Customer Service Challenges

Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!

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B2B customer experience

November 28, 2022

6 B2B companies with the Best Customer Experience

Here are the top 6 companies that redefined customer experience in B2B segment and it made all the difference.

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How_to_Make_Product_Improvements_Strategies__Examples

November 20, 2022

How to Make Product Improvement + Examples

Check out the complete guide to Product improvement. Crucial for any business to stay relevant and offer customers what they expect.

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