Rasel Siddiqe
About
Hey WordPress folks! Writing for WPManageNinja by day, coding for Data analytics by night! Other than that I’m mostly interested in sci-fi content and deep founded music.
Articles
August 29, 2022
Is the Customer Always Right?
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
August 18, 2022
Customer Profitability Analysis: Definition, Formula, Benefits
Customer Profitability Analysis is one of the best ways to evaluate your business performance as well as customer segments
August 16, 2022
Keys to Building Lasting Customer Relations
Customer relations has been the buzzword for quite a while now. Yet very few…
August 5, 2022
A Guide to Dealing with Abusive Customers
The “trend” right now is going the extra mile for the customers. When you…
July 29, 2022
5 Steps to Building a Technical Support Team
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
June 24, 2022
What is Average Handling Time in Customer Support?
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
June 20, 2022
What is Customer Focus: 5 Customer-Focused Brands in 2025!
The only thing changing faster than business strategies are the customer expectations that drive…
June 15, 2022
Customer Service Canned Responses for 2025
Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.
June 10, 2022
Scale your Business to 24-Hour Support
24-hour support is one of the toughest milestones a rapidly growing business needs to…
June 6, 2022
Customer Satisfaction Explained: What it Does and How to Measure it?
In 2024, customer satisfaction is the only reliable way to keep your customers coming…
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