Keys to Building Lasting Customer Relations
Customer relations has been the buzzword for quite a while now. Yet very few…
Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Find clear customer support advice, practical methods, and helpful insights designed to improve daily service and overall team performance.
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Customer relations has been the buzzword for quite a while now. Yet very few…
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
Losing customers? Do not know what to do? Follow these 11 customer retention strategies to retain your existing customers and boost profit!
Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.
Struggling with customer satisfaction with your ecommerce store? Follow these best practice of ecommerce customer service and increase sales!
Customer support is changing day by day. Modern customer support is not as exact…
Emails are one of the core channels for support teams. Check out how email piping can make your support team even more effcient.
No two customers are alike. That’s a fact. No matter what the business you…
“Handle them carefully, for words have more power than atom bombs.” —Pearl Strachan Hurd…
Find out everything you need to know about Proactive Customer Support and how you can apply it for better customer experience.
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