6 Best Practices to Build a Solid Customer Experience Strategy for Small Business
Customer experience strategy is a new management approach companies take to reach high customer…
Better support, fewer sighs. Grab a flat 20% discount on Fluent Support
Better support, fewer sighs. Grab a flat 20% discount on Fluent Support
Customer experience strategy is a new management approach companies take to reach high customer…
The “trend” right now is going the extra mile for the customers. When you…
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
A customer success manager helps new customers with the onboarding process and get used…
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.
Customer satisfaction is the only reliable way to keep your customers coming back. It…
Struggling with customer satisfaction with your ecommerce store? Follow these best practice of ecommerce customer service and increase sales!
Great news guys! Fluent Support 1.5.6 is finally out. Join us as we dive…
People come in all shapes and sizes. So how can all your customers be…
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