Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Fewer sighs, faster replies, and a sweet Flat 20% OFF on Fluent Support.
Find clear customer support advice, practical methods, and helpful insights designed to improve daily service and overall team performance.
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Customer support can serve small businesses well when it’s not part of the business…
Following the COVID-19 outbreak, the state of the global economy and health crises have…
The difference between Customer service and Sales is a source of debate so we want to put that to rest once and for all!
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
Need help determining your business customer service objectives? Or don’t know how to write customer service resume objectives? Read here!
Here, we will closely examine whether it’s truly better to keep an outsourced technical support rather than in-house.
When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.
Here, you’ll learn about Zappos’ core values for customer support and how it WOW’ed millions of Americans.Â
Positive customer service lines can change a bad conversation into good one. Learn which customer support phrases you should use & avoid!
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
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