12 Major Customer Service Challenges
Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
Better support, fewer sighs. Grab a 20% discount flat on Fluent Support
Better support, fewer sighs. Grab a 20% discount flat on Fluent Support
Find clear customer support advice, practical methods, and helpful insights designed to improve daily service and overall team performance.
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Customer service is evolving and so are the challenges. Every team needs to prepare for the customer service challenges for 2023!
Need help determining your business customer service objectives? Or don’t know how to write customer service resume objectives? Read here!
Here, we will closely examine whether it’s truly better to keep an outsourced technical support rather than in-house.
When to Use Thank You For Your Patience is a raging question among customer service groups! Here are 5 alternatives and more.
Here, you’ll learn about Zappos’ core values for customer support and how it WOW’ed millions of Americans.Â
Positive customer service lines can change a bad conversation into good one. Learn which customer support phrases you should use & avoid!
Customer is always right? Are they really? We took a look at the century old idea and put it to the test in mdern times!
Customer relations has been the buzzword for quite a while now. Yet very few…
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
Losing customers? Do not know what to do? Follow these 11 customer retention strategies to retain your existing customers and boost profit!
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