What is Hybrid IT Support? Will it be a Good Option for Your Business?
Following the COVID-19 outbreak, the state of the global economy and health crises have…
8 Customer Service Objectives Small Business Should Follow
Need help determining your business customer service objectives? Or don’t know how to write customer service resume objectives? Read here!
6 B2B companies with the Best Customer Experience
Here are the top 6 companies that redefined customer experience in B2B segment and it made all the difference.
Top Communication Apps for Stellar Customer Support
Popular communication apps are changing customer support drastically. Learn which messaging apps are best for customer support operations!
Zappos Core Values Focusing Customer Support: A Billion Dollar Story
Here, you’ll learn about Zappos’ core values for customer support and how it WOW’ed millions of Americans.
7 Brands with the best Knowledge Base
Learn how to build the perfect knowledge base from 7 industry leaders along with best practices for your businesss!
Support Tricks to Treat Your Customers this Holiday Season
The spooky season sales rush can get to any support team. Overcome the challenges with the right tools and the mindset.
10 Customer Engagement Best Practices for Small Business
Engaged customers are an asset for small business because they drive sales. Learn the best practice of customer engagement to increase sales!
Customer Profitability Analysis: Definition, Formula, Benefits
Customer Profitability Analysis is one of the best ways to evaluate your business performance as well as customer segments
Keys to Building Lasting Customer Relations
Customer relations has been the buzzword for quite a while now. Yet very few…
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