Md. Ariful Basher

Md. Ariful Basher

Deputy Marketing Lead


About

Hi, this is Abir, a Deputy Marketing Lead, experienced web designer, and WordPress core contributor. Creating interesting content and products that ensure a 360-degree customer experience is my daily job.

Articles

    Technology will affect future of customer service

    October 3, 2023

    10 Technologies That Will Change The Future Of Customer Service

    Day by day, technology is evolving and making regular tasks simpler. But is it going to affect the future of customer service?

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    email management best practices at work

    September 12, 2023

    6 Email Management Best Practices At Work To Be Productive

    If your inbox is not organized, then it can be chaos. So, here are a few email management best practices at work.

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    What is Sales Support

    September 1, 2023

    What Is Sales Support? Why You Need To Improve This

    Do you know that sales support is essential for your business’s survival? Here, you will get the answer: what is sales support?

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    Customer Service Interview Questions

    August 23, 2023

    10 Customer Service Interview Questions And Answers

    You will face these 10 commonly asked customer service interview questions: Let’s see the best answers and tips.

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    Big data analytics to improve customer experience

    August 1, 2023

    Big Data Analytics to Improve Customer Experience

    To rule and sustain in a competitive market, big companies use data analytics to improve customer experience.

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    6 Customer Service Case Studies

    July 18, 2023

    6 Interesting Customer Service Case Studies to Inspire You

    Interesting customer service case studies are a fun read. Also teach valuable lessons to provide the best customer experience

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    What is customer perception, and why is it important

    July 6, 2023

    What is Customer Perception, and Why is it Important?

    If you fail to understand the customer perception regarding your brand or business, then this can impact sustainability.

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    How to Become a Tech Support Specialist

    July 2, 2023

    How To Become A Tech Support Specialist

    If you enjoy problem solving and helping others, then being a tech support specialist is a rewarding career for you.

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    UX Survey

    June 17, 2023

    How To Create A Ideal UX Survey to Ensure Best Customer Experience

    An ideal UX survey will tell you if your customers are happy with your brand or not. Let’s go through UX survey 101

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    Best WordPress Helpdesk Plugins For Customer Support

    June 13, 2023

    11 Ultimate WordPress Helpdesk Plugins For Customer Support

    To improve your customer experience and get that 5-star, try these best WordPress helpdesk plugins for your support team

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    customer relationships

    May 29, 2023

    Customer Relationships, A Mantra To Grow Sustainable Customer Base

    If you want to grow sustainably and KEEP your customers. Then start to build solid customer relationships.

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    top customer experience experts

    May 25, 2023

    These 15 Customer Experience Experts are Changing the Way We Do Business

    Customer experience experts have seen it all. Follow these top CX consultants to bring your A-game into business.

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