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“Follow-the-sun model” have you ever heard about this revolutionary customer support approach? If you didn’t, you can look into this blog.
The past decade has brought a universal truth: responsive customer service is non-negotiable. Whether…
In this blog, we’ve discussed customer success in detail with some of its best practices and answered some frequently asked questions.
Understanding and delivering customer value is where your business truly starts. At the end…
Customer Service Analytics is the ultimate weapon to grow your business exponentially if you know how to use it the right way
Businesses across all industries rely heavily on robust and secure IT infrastructure to ensure…
We’re excited to unveil the latest upgrade to Fluent Support: version 1.7.8! This release…
Discover effective strategies for customer service automation to save time, efficiency, and better customer experience.
There are a lot of tricks to create a magical experience. But the Disney Four Keys to providing the best customer service are vital.
If you’re looking for some of the coolest upcoming Customer Experience Conferences to attend in 2024, you’re in the right place!
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