5 Steps to Building a Technical Support Team
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
Drowning in support tickets? Grab 20% OFF Fluent Support before they multiply!
Improve customer support efficiency and boost agent productivity effortlessly
Building a technical support team is tough if you don’t have the right plans and goals. Check out what you need for an excellent team!
Customer happiness can bring loyal customers to your brand. But how you can organically make a customer happy? Read these 11 tips.
A customer success manager helps new customers with the onboarding process and get used…
Looking for the best helpdesk plugin for WordPress? Fluent Support 1.5.7 is here! New features like Global Customer Search and more bug fixes!
Donations are the lifeblood of a non-profit business. Get data analytics for non-profits with Google Analytics and more.
Average handling time is one of the key metrics to measure the eficiency and productivity of your cusotmer support agents.
The only thing changing faster than business strategies are the customer expectations that drive…
Losing customers? Do not know what to do? Follow these 11 customer retention strategies to retain your existing customers and boost profit!
Customer service responses are your best way to improve retention and satisfaction rate, while redudcing response time and customer churn.
24-hour support is one of the toughest milestones a rapidly growing business needs to…
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