Uttam Kumar Dash

Uttam Kumar Dash

Deputy Marketing Lead

About

Deputy Marketing Lead, published literary author, and musician. I thrive on marketing for tech companies while composing music, collecting books of lasting depth, exploring cinema with a discerning eye, and studying the arts and history.

Articles

    what is ess, employee self service, ess

    October 29, 2025

    What is Employee Self-Service (ESS)? Benefits + Tips to Implement

    Learn how Employee Self-Service (ESS) lets employees handle HR and IT tasks independently. Boosting satisfaction and streamline HR workflows.

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    Agentic Workflows in AI, Agentic workflows, workflows, customer support workflows, fluent support

    September 22, 2025

    AI Agentic Workflows: What They Are & How to Build Them

    Learn what agentic workflows are, how they differ from traditional automation, key components, and implementation steps with AI and examples.

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    How One Company Resolved Over 100K Tickets

    April 7, 2025

    How One Company Resolved Over 100K Tickets Using Fluent Support

    Learn how one company resolved over 100K support tickets using Fluent Support. An exclusive interview with some key customer service insights.

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    How to Block a Website on Chrome

    March 21, 2025

    How to Block a Website on Chrome – All Methods [Complete Guide]

    Ever find yourself getting distracted by certain websites when you should be working or…

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    The Main Reasons Why Entrepreneurs Experience Daily Stress

    February 25, 2025

    The Main Reasons Why Entrepreneurs Experience Daily Stress

    Starting a business is exciting, but sometimes it can also be very stressful. You…

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    5 Simple Ideas for Valentines Day Ideas Customer Appreciation in 2025

    February 13, 2025

    Valentine’s Day Customer Appreciation – 5 Simple Ideas [2025]

    Use these 5 Valentine’s Day customer appreciation ideas to show your clients love and boost loyalty with thoughtful gestures.

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    Corporate Merry Christmas Wishes to Clients

    December 19, 2024

    70+ Perfect Corporate Christmas Messages To Clients

    70+ corporate Christmas messages to clients, plus pro tips for social media posts and creating successful holiday cards and emails!

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    gen-z-vs-millennials-customer-service-experience-expectations

    December 9, 2024

    Millennials vs Gen Z – Key Differences in Customer Service Expectations

    Millennials vs Gen Z have distinct views on customer service. Here’s how to meet their unique expectations in some of the most effective ways.

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    BFCM Deal - Fluent Support - Black Friday Cyber Monday

    November 20, 2024

    High-Priority WordPress Black Friday Cyber Monday (BFCM) Deals 2024

    Here we will showcase to you some of the coolest Black Friday & Cyber Monday WordPress Plugins deals that you need to check out in 2024.

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    WordPress Glossary Terms for WordPress Users

    October 22, 2024

    WordPress Glossary Terms: Must-Know for WordPress Users

    Welcome to WordPress glossary! This guide is your go-to for learning key terminologies about…

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