Shahjahan Jewel

Shahjahan Jewel


About

Hello, this is Jewel, CEO & Head of Ideas at WPManageNinja. I am obsessed with WordPress since 2009. My aim is to be a user-centric developer first, and a serial entrepreneur second. You will find me discussing various tech issues and trying to come up with scalable solutions on different forums when I am not busy coding.

Articles

    Fluent Support 1.7.4

    October 31, 2023

    Fluent Support 1.7.4: Customizable Block Editor for Customer Portal, Additional Sign-Up Field, and More!

    Fluent Support 1.7.4: customizable block editor for customer portal, additional sign-up field, assign agent permission, and a few bug fixes

    Read More

    Introducing FluentBooking

    October 23, 2023

    Introducing FluentBooking: Reinventing WordPress Booking

    It’s time WPManageNinja gave you the power to manage your schedules with efficiency and style. Explore FluentBooking today!

    Read More

    fluent support release note 1.7.3

    August 23, 2023

    Fluent Support 1.7.3: Improved Workflow and Reporting, Enhanced Activity, Bug Fixes, and More!

    Let’s delve into Fluent Support 1.7.3, a release brimming with sought-after features, improvements, and essential fixes.

    Read More

    fluent support v. 1.7.0 release note

    July 14, 2023

    Fluent Support 1.7.0: Email CC, Zendesk Migrator, Third-Party File Upload, and Bug Fixes!

    Introducing Fluent Support v. 1.7.0! This time again we’re back with a bang, packed with some major features and some minor bug fixes. 

    Read More

    Fluent Support Release Note 1.6.9

    March 16, 2023

    Fluent Support 1.6.9: Google Recaptcha, Custom Field in Workflow & Bug Fixes

    Fluent Support new update 1.6.9 is here! Use google reCAPTCHA, custom field in workflow and many more!

    Read More

    Fluent Support 1.6.8 Release Note

    February 14, 2023

    Fluent Support 1.6.8: Freshdesk Migration, New Notifications & More Bug Fixes!

    Fluent Support just got a lot better! In v1.6.8 we launched a new migrator and imrpoved on exisitng features to improve your CX.

    Read More

    fluent support wordpress helpdesk year in review 2022

    December 19, 2022

    Fluent Support’s 2022: A Year of Growth and Development

    On the journey to becoming the best WordPress helpdesk plugin, how well did Fluent Support perform in 2022?! Find out here!

    Read More

    fluent support update 1.6.7

    November 24, 2022

    Fluent Support 1.6.7: JS Help Desk & Help Scout Migration, Dynamic Dashboard & More Bug Fixes!

    Looking for an alternative for Help Scout & JS Helpdesk? Checkout Fluent Support 1.6.7, with dynamic dashboard, agent report export & more!

    Read More

    Fluent Support's 1st Year Anniversary

    November 17, 2022

    Celebrating the 1st year of Fluent Support

    A year spent with Fluent Support, the fast and robust answer to customer support right in your WordPress dashboard!

    Read More

    fluent support release note 1.6.6

    October 19, 2022

    Fluent Support 1.6.6: Ticket Importer, Activity Filters, Hourly Reports, New Trigger & more

    The new 1.6.6. update will transform the way you use Fluent Support for sure. Check out the bugs fixed and features added right here.

    Read More

    fluent support 1.6.1 new update

    August 19, 2022

    Fluent Support 1.6.1: LearnPress Integration, Split Tickets & More New Improvements!

    Upgrade your customer support ticketing system with Fluent Support 1.6.1! With New LearnPress integration, split tickets & new improvements!

    Read More

    fluent support new update

    July 7, 2022

    Fluent Support 1.5.7: Global Customer Search, Customer Password Reset option and more!

    Looking for the best helpdesk plugin for WordPress? Fluent Support 1.5.7 is here! New features like Global Customer Search and more bug fixes!

    Read More

    FS Release note 1.5.6 featured

    May 26, 2022

    Fluent Support 1.5.6: New FluentCRM actions, Agent Bookmarks, Ticket merge and more!

    Great news guys! Fluent Support 1.5.6 is finally out. Join us as we dive…

    Read More

    Fluent Support march update

    March 2, 2022

    Fluent Support 1.5.5 Release: WhatsApp & Webhook Integration is Here!

    Yaa! Here we are again with another update! Fluent Support 1.5.5 is here and…

    Read More

    Fluent Support 1.5.4 update

    January 19, 2022

    Fluent Support 1.5.4: REST-API, Incoming WebHook, and more!

    The next big update is here for Fluent Support. Strap into your seats cause…

    Read More

    Fluent Support year in review 2021

    December 15, 2021

    Fluent Support: Looking Back to 2021

    Wow! We’re already halfway into December. 2021 is almost over. What an eventful year!…

    Read More

    fluent support helpdesk plugin for wordpress

    December 2, 2021

    Fluent Support 1.5.3 Release Note: New Features and Improvements

    Here’s a brief overview of what the new update Fluent Support 1.5.3 has to offer. Experience all the new features right away after updating.

    Read More

    Fluent Support wordpress support ticket plugin

    November 16, 2021

    Fluent Support: Objectives and Vision

    In the past, customer support was an in-person kind of real-time interaction, mostly confined…

    Read More