Spring Special Sale!
Spring Special Sale!
Howdy folks! Welcome to the second release of this year. Fluent Support 1.6.9 is here! Last update we introduced “Freshdesk Migration”, which was most appreciated by our users. In this update, we tried to release another user requested feature and improvements on old features with a few bug fixes. Let’s dive into these features and…
Helpdesk softwares is the solution for every customer support team. They help you run your customer service operations efficiently and save you time. There are many saas helpdesk tools, but WordPress has a range of helpdesk plugins far superior to saas in many ways. Fluent Support WordPress helpdesk is the latest support ticketing plugin that…
Customer support isn’t something you can consider not having, at least not in this day and age. Businesses rely heavily on ticket management systems to manage customer queries. So it’s obvious companies do a ton of research before choosing the right help desk for themselves. To make that research simpler we’ve published a series of…
“Support ticket” is an everyday term in the customer support world. It’s how companies manage hundreds and even thousands of customer queries and complaints. Support tickets have been around as long as anything resembling an issue tracking system has existed. What is a support ticket? A support ticket is anything that stores customer queries and…
Are you looking for the best alternatives to Awesome Support to enhance customer support performance? Then you’re in the right place. Here, we will show you some of the most popular alternative helpdesk plugins to Awesome Support currently available online. A helpdesk plugin is dedicated to providing support to your customers. It can be used…
Wow! How fast time flies! Last November 2021, we launched Fluent Support, a WordPress helpdesk plugin for small business owners. And after one year, it is now powering 4000+ small businesses’ customer support! After the initial launch, our main goal was to improve the plugin with continuous updates. As we always do, we listen to…
The idea of building our own help desk ticketing system was like an epiphany in disguise. Back in 2019, we were using similar technology for managing customer support. But boy was the experience clunky. They were nowhere near giving us the functionality to support our 300K+ customers across 6 products. In early 2020, we’d had…
Over 3 billion people are now using mobile messaging apps for daily communications. 90% of smartphone users use mobile communication apps for daily interaction with friends, family & co-workers! It will grow to 3.51 billion users in 2025. Millions of users now use WhatsApp, Messenger, Telegram, Wechat, Slack & other niche messaging services like Discord….
Customer support is changing day by day. Modern customer support is not as exact as classic customer support. Customer support is now not an extra wing of the business. It is now considered a significant part of the business and its company culture. Customer support is considered a feature that you don’t need to explain…
Websites have become a thing that you don’t even think about twice. It takes very little for the average joe to launch a website and make money out of it. However, launching a website that customers love is easier said than done. In this article, we’re going to look at tips for a website your…
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